Recording sounding low on the Prime 4

I’ll have to remember that one :thinking:

Hello Virtual DJ friends , please I really need your help with 3 bugs on Denon Prime 4 1.- Why Volumen of Facebook Broadcast its very LOW , if I erase Microphone Input volumen level its high but can not talk in Broadcast .

2.- Why on Serato DJ Denon Prime Master Level its High and powerful , here on virtual dj the Master Output its LOW and not is Config db because I make a lot of change and Serato DJ have better Master output PLEASE FIX this

3.- Sometimes when I put search function the virtual keyboard not clear and looks distortion then I put folder and return tu Search and keyboard appears good .FIX this Please

Thanks for all your help really love Prime 4 with Virtual DJ only try to fix this and will be better

Have you tried to Switch off auto ducking on mic

I’m waiting for a recording level to be added in the next firmware update to control the recording level I hope Denon do this the prime 4 needs this urgently.

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Hello friend this can be solved only delete on virtual dj mic input , bad news is that recording or broadcast in facebook can not hear microphone … please this low level don’t happened on Serato dj only on virtual dj please help with this

Yes, this is an ongoing issue “on the Prime 4”.

Hopefully this gets sorted out soon.

*Please add your vote and comments to this feature request;

https://community.enginedj.com/t/recording-settings-missing/48741

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I have the same problem. The recording is too low.

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Can you post a video of your unit during recording so we can see the levels please?

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Ok . Thanks . I will post it next week

What unit are you using? Do you have your channel meters at a good level (around +3db should be fine)?

You should aim to have your channel gains set a bit higher and your master out a bit lower to ensure enough volume for the recording. Also bear in mind the recording shouldn’t be your finished output, load it into Audacity and normalise it up to finished output level. Audacity is free and the process takes less than a minute.

Ah, here we are again with yet another user complaining about the low recording level.

It’s frustrating that Denon are well aware of the complaints, yet they refuse to address the numerous requests for a level increase, or some kind of user adjustment (as is provided on typical recording equipment).

Instead, they seem to assume that their users cannot be trusted to set a level themselves.

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Here there are also some external options in the community.

Stop being lazy and adjust it in audacity, it’s free and takes 2 minutes.

Why are you attacking PK and calling him lazy?

Why?? Is it because he’s right and that bothers you??

The recording level on the Prime 4 is flawed and that’s the real truth here.

Now there’s nothing wrong with Audacity if you have the free time or trying to make a promo demo or a club remix of your favorite song or editing a night work to give to a client at a later date. Yes.

I do a lot of live recordings so I need the recording levels to be at reference level without any further need for additional post editing.

*Ignoring what needs to be fixed is not an acceptable solution.

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I don’t understand what you mean by ‘recording live’ ?, are you saying you’re recording your set to a piece of media then just handing it over unchecked to someone? … I have no shares in Audacity or any other company aside from the one I work for, but there are plenty of other programs that can do the same job (GarageBand, Ableton etc). At the very least you should be loading your recording to a computer to check EQ levels, sound quality so at that point it’s just crazy not to load it to an editing program to normalise.

Literally every single guide for posting or sharing your mixes includes this step as post production, you wouldn’t hand a track you had produced over with no editing or a RAW photograph from a camera so why would this be any different?

STU that reply was not for you. I was responded to molombian’s repliy to PK.

It should be attached to molombian??

If it isn’t let me know I’ll edit it. :blush:

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No sorry i can see that, and their comment was unnecessary. We can discuss it without throwing insults.

I was only replying as id been promoting use of Audacity above.

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@STU-C No, it should not be necessary to check EQ and sound quality on the recording. Those things are fine. I know - I’ve made recordings on the Prime 4. The only issue is the level.

If I make a recording on any other device, it gives me the ability to monitor the incoming signal and set an appropriate level - as recording devices should.

You mention cameras, well I’ve been using digital cameras since the very early days, and taken many hundreds of pictures. There’s been no need to post process any of those. They’re just fine, straight from the camera. Everything from cheap point & shoot digicams to high end DSLRs. The camera does what the camera should.

Every single recording I’ve made on the Prime 4 since 2020 has been transferred to my PC and had the level boosted with third party software. No laziness there.

The point is - we shouldn’t have to be doing that. The level should be adjustable, or at the very least higher than it currently is. As has been mentioned before, Denon used a similarly low level on a previous product. Users complained. Denon then corrected this by adding a means of adjusting the level. Then did it before, they can do it again.

Come off it, that is just nonsense… any photographer knows that as soon as the lighting in a scene is outside of flat, midday light, there needs to be post processing done on a file, that is why every single pro photographer shoots a RAW image and post processes it, the same for video, shoot in log format then apply corrections to ensure maximum data is captured.

Do you think id have been able to capture any of this straight out of camera?

As far as the sound goes, even with Serato’s ability to increase the recording output, the file still needs running through a post process to ensure you’re delivering the best final product, and that is why every single guide for recording and publishing a DJ mix includes that step.

I feel you’re just being purposefully obtuse about this now for the sake of disagreeing.

Where did I claim to be a pro photographer? Are you a pro photographer? What about all those millions of people taking photos with their phones and uploading them straight to social media?

Again you mention guides for publishing DJ mixes. This isn’t about publishing DJ mixes. It’s about the inability to check and set an appropriate level before the recording even starts.

I’m sure you know that. I’m by no means the only complaining about it, so it’s not just me “being obtuse”.