Hey @Aquadics - Let’s get you connected with technical support. Hardware issues are best resolved with our support team. Have you created a ticket yet via www.denondj.com/support? If not, I can connect you. Just DM me your email/phone number.
Hi @Anthony_DDJ why would you assume that it’s a hardware issue ? I have 2 LC6000 and both behave the same. Let me know if it would make sense. I really appreciate that I can dm you because with inMusic support I am not in luck. I already issued a support request but never got a reply. It’s only the survey which arrives after some days but my question got never answered
Are you able to take a quick video of your unit? You can upload it to youtube as unlisted and DM me the link so I can review it with the team. If it’s a hardware issue we can take those steps to resolve it or if it ends up as a normal diagnosis and something we should consider in a firmware update, we can move forward that way as well. Either way, happy to help.
It would certainly be a wonderful option in the future to be able to control the brightness of the buttons especially with the 6000 series as when they toned everything down (the 5000s were certainly easier to get around on in the dark as the entire button was lit) the buttons might definitely be a bit too dark. Also maybe separating the jog screen brightness from the screen so you could adjust the brightness separately. I’m gonna go one further as well. Being able to color calibrate our screens so that when we get one unit that varies from another we can fix that ourselves and keep everything looking cohesive and not random. Back on the buttons, I must admit I was quite surprised how dim the buttons were going from the 5 to 6000s. Being able to boost the brightness would be quite wonderful!
Brightness yes but for color calibrate ? Is this not already something we could expect when we get our new unit. I mean, I never had to color calibrate my smartphone display to make images look the same as on another phone.
For a mk2 version I would like to see a “more quality” jog wheel displays. What I am getting on my LC6000 and what I would have never expected is that in case that I am looking on the display from the opposite side the colours are completely messed up. This is something I know from LCD displays from 5 or 10 years ago but in 2021 I would expect that I can look on the screen from any direction without any color changing issues. Please correct me if this is a problem only related to the units I own.
There are more user complaining on this.
If I compare my SC6000 with the LC6000 for SC6000 the difference is definitely more visible.
I hope really this can get impoved.
I think I know why there is this difference between the LC6000 and SC6000. Especially the most affected buttons SYNC ,MASTER, and KEY (symbol) are different. The font and note symbol is bigger on LC6000 which may need more light power behind to get the same bright result.
When it’s just button illumination of screen brightness just adjust your own surroundings eg: shade/light
There’s never going to be a perfect setting or settings options for levels which will work in the strongest sunshine, pitch black, overhead theatrical lights etc. sometimes we gotta make our own shade - just like with any other devices
@Anthony_DDJ Is there any news on this ? Do we know in the meanwhile if it can be fixed with a firmware update ?
An answer would be much appreciated.
(Another solution would be to get the required buttons from SC6000 and to exchange it by myself. Can you guide me and provide me the information how I could order them, what would be to pay and maybe provide an assembly guide ?)