Hello everyone,
I have already reported some of these issues in a previous thread on this forum. I am now reposting in a more structured and detailed format, hoping that this report can reach the Engine DJ development team directly and be taken into consideration for future fixes or optimizations
-– System & Setup Info —
• Computer: MacBook Pro 2021 – Apple M1
• Engine DJ version: 5.0.1
• Hardware: Denon DJ SC5000 + Denon DJ SC6000M
• Library: approx. 6,700 tracks / Engine Library database approx. 1.91 GB
-–
ISSUE #1 – Sync Manager extreme slowdown
Since updating to version 5.0.1, the Sync Manager now takes approximately 18 minutes to open after connecting a USB drive. With previous versions of the software, the waiting time was around 90 seconds.
I would like to understand:
• why this is happening,
• whether this behavior is expected,
• and if there are possible solutions or optimizations I can try.
Please do not suggest the “Clean Up” function, as I have already tested it multiple times and unfortunately it does not appear to provide any significant improvement.
-–
ISSUE #2 – Application crash / force quit after USB ejection
After completing a library sync and removing the USB drive, Engine DJ becomes completely unresponsive. The application freezes and the only way to exit is via a forced quit (Force Quit on macOS). This happens consistently after every sync session and makes the entire USB workflow feel unreliable.
This issue combined with the 18-minute Sync Manager load time makes routine library updates extremely time-consuming and frustrating.
--
ISSUE #3 – General software responsiveness
In general, the software also feels noticeably less responsive than previous releases, even during normal browsing and library operations unrelated to USB management.
-–
ISSUE #4 – SC5000 freeze during intensive dual-layer use
Another critical issue concerns intensive dual-layer usage on the SC5000 units. During prolonged use, the system progressively slows down until the device becomes almost completely unresponsive. The screen freezes and the only solution is to reboot the player.
-–
Now some of my thoughts
I genuinely believe Engine DJ has some fantastic and very intuitive features, and when paired with the device OS it offers a great overall experience. However, in my opinion, one of the core structural weaknesses appears to be the library/database architecture itself, which currently feels fragile and unreliable under heavier workloads.
Hopefully the collaboration/fusion with Native Instruments will eventually lead to a more solid and reactive database system — for example one capable of dynamically updating folders based on the actual files present, and not only through software-managed imports.
I would also like to mention that, after nearly 7 years, the “Relocate” function still seems far from truly functional. Maybe I am doing something wrong, but so far I have never been able to successfully relocate files in an effective and reliable way.
Thank you in advance for any feedback or support.


