You carrying on like a jack russel, you just don’t know when to stop. I don’t answer to you and could care what training or telecoms you belong to. What you can do is brush up on your social media dopamine spikes and control your anxiety and depression to make yourself seem important and relevant in your little mind. You have no idea how to hold the simple point of conversation which was assisting and assessing the customers complaint but rather assume till you feel your argument is king. You need councelling bruv. Now back on ya decks and jog on.
Ok so you’re just swerving the question then, gotcha 
As the guy above said, mute and move on. I’ll let someone else try and get some sense out of you.
@Gareth_Gareth which distributor is telling you to stop buying denon products?
Also, what is your direct role in the delivery chain?
Just curious if you’re bs-ing or if there is a business relationship that needs to be cut here.
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