I have seen 2 further posts on the socials about people who are stuck trying to register/log into the forum (community).
Where is the best place to signpost them to in order to get assistance?
I have seen 2 further posts on the socials about people who are stuck trying to register/log into the forum (community).
Where is the best place to signpost them to in order to get assistance?
What was the outcome of this suggestion?
Hey everyone
Apologies about this issue for anyone that’s experiencing it. We’ve identified a problem with new user accounts signing in not being able to sign in correctly. We’re trying to identify the cause of the issue. We’ll update back here when we have more info.
Hey again everyone, this is now resolved and we’ve taken steps to ensure it can’t happen again. An error with our theme due to an upgraded plugin caused the “Create Account” display to not open.
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