Touch screen sometimes not responding

Happens to me with a Samsung T7 1TB formatted to exFat.

It only happened at home as I’m using the prime 4 for practice, but all the physicals buttons work. I can’t replicate it every time but it usually happens mostly when previewing tracks

Hello mate, I think I may have found the problem. Sometimes when I turn on the player, the touch screen doesn’t work. And when I turn off all wi-fi devices and restart the player, everything works. I don’t know why my wi-fi is interfering with the player and blocked the touchscreen lock. Possibly this is the problem. But other times it works fine without doing anything.

Yes I have the same issue when using the side bar scroll.

I had the same screen freeze problem, it happened more with a cheaper brand of ssd drive, after installing a Samsung 970 EVO the scroll hasn’t frozen the deck again yet, I will update

This is a M.2 SSD? Did you use an adapter or is there a build in connection in the unit? My P4 didnt have a M.2 connector.

Sorry my mistake, I meant 1tb 870 EVO, I have since had another test with the scroll bar and no freeze on my decks.

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