Can you check again ? I think it should be publicly accessible right now
If youâve watched the videos in this thread, yours is identical. I personally would consider it faulty only because other decks are not doing this. if you havenât already, read this thread from the top. somewhere, someone showed that loosening a couple of screws fixes this in some cases. if you are under warranty, contact Denon or the shop you purchased from to see if you can get another deck.
Yes mate, the second one needs looking at. Itâs been proven on this thread that itâs not correct. The correct implementation of the jog seems to be one that is very silent. One of mine seems good but the other makes a scraping sound. Iâm holding off sending it back in for fixing until the units are widely available.
As @Shain mentions, try loosening the screws at the back. There is a video on here showing what needs to be done
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What is the Denon DJ policy on this once discovered on arrival by opening the box? (Jog issue)
Can this considered an issue for immediate unit replacement? The fair action from Denons side is to instruct distributors to immediately replace those units.
Waiting to read an âofficialâ handling instruction on this.
one of mine does that same rattly noise, other one is fine. I found if you place a small bit of foam underneath that puts pressure on the base (where the 2 screws in the middle are) the rattly warbly sound goes away as well
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I finally drove down to my retailer to pick up the new unit today (to exchange the one with the bad/noisy bearings).
The new unit does not have the scraping sound from the brake mechanism, the bearings are worse / louder than on the old unit I exchanged, though.
Maybe @D3N0NDJ can chime in to help?
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The fact Denon are not commenting says a lot. There is clearly a quality control issue which is causing so much variability across the unit jogs. I guess if they acknowledge the problem they will have to take care of it and considering the potential number of impacted units, i doubt they will want to do that. The best approach may be to send it back in for repair.
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Unfortunately, my retailer says the unit performs as expected and refuses to swap it again.
Mildly irritating, to say the least 
Denons silence is deafening 
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Iâm not going to get rid of my 6000s, but I have to admit, I have already begun saving for a pair of 3000s. It blows, I really thought Denon had learned from the mistakes of their past and were going to take a âpre-SeratoDJâ approach to customer relations. But, it appears that they are still going through some growing pains. Thatâs why I am going to keep my 6000s in hope that they will eventually sort their BS out. That said, I just canât go on much longer without Ableton Link functionality, haha. I knew what I was getting myself into, so the fault lies totally with me, but I really miss not having my media decks linked to Ableton and my iPad apps via Beat-Link-Trigger. Denon has never replied to a single instance of me bringing the topic up. That too speaks volumes.
Hope you get your jog wheel issues sorted eventually. But, I suspect that just like I got with my replacement, youâre stuck with a warbling deck untilâ itâs out of warranty so you can tear it apart and jerry-rig the problem yourself. The saddest thing is that the 6000s were supposed to fix the jogwheel issues. Really, they should just reverse-engineer whatever Pioneer are doing and copy them.
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Itâs the same with cdj3000. And even worse. Pioneer refuses to replace.
I have the same. Exchange.
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Honestly, the first (loudest) deck sounds just like both of my NXS2 decks did. If I got a pair of 3000s that sounded like that, I would assume all was well and not think a thing of it. As far as the platter rocking back and forth, I canât recall if my NXS2s ever did that. If they did, it wasnât apparent.
One of mine is making such noise, the other not. Well tho it doesnt bother me, the noise itself, is there any chance it will break with time during this âissueâ?
I received another replacement player (after waiting 2 months).
The platter is âloudâ, again (the bearings), and has a very high resistance compared to the players I had before. The scraping sound from the tension mechanism is completely gone, though. Also, the display is noticeably brighter in the highest setting.
I think I will give up trying to get two equal feeling platters at this point.
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My friendâs 3000s scrape pretty bad too, and the whole platter dramatically rocks back and forth. For whatever reason, these new decks just have platter problems.
At least your first replacement is silent. My replacement is only marginally better than the one it replaced. Still has the warbling sound when spun fast, only itâs MUCH quieter now, and the scraping sound isnât quite as pronounced as the first decks was.
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