Anyone know if the software glitch ^^^ been resolved yet on the SC6000? Currently has the latest update installed. If not I can go back to a previous working update.
You know that instead of “binning” equipment that costs a lot of money, you could simply take it to a repair center or open a ticket with Denon DJ support?
Unless you really have too much money to “bin”
I admit that I am shocked when I read that people are binning such expensive equipment instead of simply trying to get it repaired.
It’s a shame that you trashed it. I would have purchased it as I need a donor device to take apart 
So I’ve own Two SC5000M’s and a Prime 4 for over 4 years. No issues. A buddy of mine owns SIX SC6000’s. No issues. Not saying that you aren’t having issues and I have no idea how you treat your decks, but if you look for post about negative experiences you’ll find them (most people don’t post unless they’re having an issue, either here or on other competitor’s forums). I’m under the impression that most users having a positive experience with their equipment.
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Before you decide to throw your equipment in the bin you should consider getting it repaired, or sell it as a donor.
There’s plenty of bits on that equipment that could be used to fix another, you could’ve probably used some of it yourself to fix the one you threw in the bin.
I’ve had 2x brand new pieces of equipment, the 1st one was doa & the 2nd one failed after an update, but I just spoke to people politely & got a new unit each time & now everything is fine.
I’ve had this happen with all sorts of electrical equipment over the years.
It’s how a company reacts to an issue is what keeps me as a customer.
Let me know when you plan on throwing it the bin & I’ll pop round & pick it up or you could just throw £500 in my direction instead.
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Please DM me if you’re serious and we can work on arrangements.
Have a nice life 
You shouldn’t assume things.
Yeah tizz a shame isn’t it? no one wanted it for spares when I put it up for sale. Hence why it’s in the recycling tip
i totally missed it. apologies bruv!
No worries pal 
If only the jogwheel is affected, an LC6000 could serve as a spare part donor if the jog is not available as a spare part anywhere. Too bad when such devices are thrown away. Spare parts dispensers are rarely found or often charged far too much money…
There was multiple problems with the media player, Now my other player has packed in. Now I know why the players died. Because of the cheap components used to build them. I dismantled my last one and was shocked to see what was inside. The parts are cheap crap not good quality. And I tested some of the components which some had faults. The play/pause relay switch wasn’t responsive you had to apply a lot of pressure in order for it to work. The soft and hard adjust wasn’t working as it should. The jog wheel was jammed and didn’t rotate, I can go on. As I mentioned to someone else who was surprised I had binned the player. NOBODY wanted it when I advertised it for sale. Yes It was a lot of money when I bought it and as a consumer you would expect it to work as it should. But the reality is it didn’t and the option to exchange or get it fixed was not an option for me. So I binned it.
Well I have not…
[quote=“Energy, post:1, topic:61421”] IF You haven’t had any issues with a SC6000 then please don’t post.[/quote]
Ooops,
Well, I’ve had issues with one of my SC6000’s: some time into my sets, the screen would freeze. Music would continue, hardware buttons continued to work, but the screen, both visual as the touch functions, froze. I had to reboot the player to get it working again.
I brought this device to the store I bought it (S2 Store in Genk, BE), they sent it to InMusic. There it was put on the test bench for 2 weeks, but InMusic couldn’t recreate the problem. Which I understand, as this is an intermittent problem during an 8 hour set. Not easy to recreate. I more or less expected this, so I made videos of the locked-up state they where in before sending the device in for repair and sent them to the guys at the InMusic repair centre. After those 2 weeks of testing, without any abnormal discussion (like waving responsibilities), InMusic just swapped the screen for a brand new one, and the player was sent back. Didn’t have to pay a dime! And the device worked fine ever since…
I know I can be hard sometimes on software flaws, but this was superb hardware service! Thank you InMusic!
Regarding build quality: well, I don’t expect much better quality in CDJ3000’s either. It’s all plastic nowadays, the solid zamac base and steel bearings like you would find them on the trusty SL1200mkII are a thing of the past. Honestly, Pioneer did plastic casings before Denon did! And honestly, I’ve seen (rental) SL1200’s with broken platter bearings too, so metal isn’t indestructible either. And most AV rental companies stock the cue-play buttons for CDJ’s (and back in the day for Denon DN-2100’s, when Denon was still considered industry standard), because they just are abused so much.
All brands will have faulty units, but it’s sad to hear you didn’t find your way into a proper repair centre…
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Ok no worries
It is a shame in - music don’t have consistency with customer service like that everywhere else. Glad you got sorted anyway
As I explained in that other warranty thread, legally, you aren’t InMusics customer, you are your retailers customer… it’s really up to the retailer to get your gear fixed, no matter what…
I am not debating what you state there, I get it. My concern was that Both the retailer and in-music and the repair centre weren’t honest with the information I was given at the time of trying to get a genuine repair done on one of the players. How would you feel if you were told the repair has been done only to find nothing had been done at all. I left small discrete seals where the screws on the unit were which would have been broke if someone tried to get into the unit. Including the box the player was in when it was sent off. I did this to see if it has been repaired. Even the work sheet was blanc when it should of been filled out by the person doing the job.
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I’m about to get nerdy because this stuff is important.
Careful with the term “Legally”. Legal (law), and contract (agreement) are two different things. When you buy something, you enter a contract that is enforced by law in many (most?) places. That’s why things like class action lawsuits exist.
There is also an agreement in place between Denon and its users due to the licensing and warranty agreements.
/end nerdery
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