Hello, so this is my second night ever using the lc6000 with serato. (Brand new) First night went great. Tonight, after setup was complete. My jog wheels are not responsive at all. Zero scratching/etc. what could be the issue.
I’ve recently sold all my pioneer stuff and switched to the prime series. Please help….
Hello @Djchrislutz17
Welcome to the forum.
What do You mean by not responsive?
Is it the jog wheel to tight, or is it having a delay in the software?
Can You give us a bit more details, and maybe a video of the issue, so we can help You better?
We’ll id love to upload the video from last night, but it says new users can’t upload….
I’m running 2019 MacBook/ serato works beautifully. It’s only the lc6000 jog wheels. Almost like they are not responding to me touching it. (I used them on Wednesday night, no problems. Last night, wouldn’t respond proper) today in my house, works fine…
Could it be a grounding issue? Last night I tried different usbs/different power cables/ literally everything. Nothing helped. But today I use the same cables and everything and it works great at my house….
Yes, most likely. Seems your venue has some electrical issues. Next time it happens you can test by holding something grounded with one hand (like metal) and test the jog wheel with the other hand.
Had that issue with multiple venues and controllers but Denon seems to be the most sensitive to that.
I’m having the same issue. Bought 2 LC 6000s. They’re linked to 2 SC 6000Ms. One is fine, right out of the box, scratches and plays ok; the other plays and spins but I can’t interact with it beyond that. I can’t stop the jog wheel or scratch it. I can slow it down or speed it up, spinning it backwards or forwards, that’s the extent of it.
I have removed the plastic film and updated software to 2.4 so that’s not the issue.
As stated one works fine, the other is as described above. Thanks for your help.
Update: I sent one of my two brand new LC 6000s back to Denon three weeks plus ago per their instructions. I paid to ship it back and packaged it just as I received it or better. The possible it had was It just wouldn’t go into scratch mode. I just bought it brand new and noted that flaw immediately upon unboxing and first use and so never used it because I bought two LC 6000s and had two SC 6000 prior to this so didn’t really need to use it.
I now wished I had never sent it back to Denon. My pristine, brand new unit that wouldn’t scratch now looks like I bought it at a scratch and dent garage sale when I opened the box yesterday.
The jog wheel is all wonky, wobbly and scratched up. It seems someone sent me an old one, put the label on it and took my new one.
This is not shipping either as it was still in the form, foam but the box with the cables was on top of the jog wheel.
Even if they sent me a used model at least it should have been better. How do I get my money back? I wanted new so I need to have new. Can anyone here who have had this problem resolved help me with same?
I’ve got same issue with my LC 6000, pretty unresponsive when cuing back and forth. Using it with SC5000m. It also freezes quite a bit, jog wheel turns white around the perimeter when this happens, need to switch off sc5000 and LC 6000 and start over…pretty frustrating. This tabled with the SC5000m taking 15 mins or so to warm up and get to the correct BPM when running the platter, I’ve seen from other posts this is due to oil needing to warm up spindle . All in all, pretty disappointing if you forked out full whack for these products.