Check your background processess. I assume, you are on windows, right?
Check if windows starts up some processes associated with Engine dj in the background and kill those processes.
Where have you looked (which tab) in Task Manager?
I had an issue with some software a while ago that was showing as “suspended”… but it was not showing in the Processes tab. It was showing in the Details tab.
Even turning off my PC and removing the power IEC from the back for three hours didn’t get rid of it. I ended up renaming the software and uninstalling it.
are you using a second screen?
I had the same problem.
I detached the 2nd screen, on which Enging DJ was still running.
As I switched on the detached screen again, I moved the window to remaining screen, shut down engine dj, and the the button “do you want to exit” (together with back up appeared) and then I could shut down the Engine DJ.
It is a good point there is something holding on to a driver or system resource file, that thinks denon dj is running.
Think of USB’ driver, Second monitors, audio driver, (external Soundcard/interface)/.
Try go back to a raw system, and see if this helps.
That “already running” loop is incredibly frustrating, especially when standard troubleshooting like reinstalling and checking Task Manager comes up empty.
Looking at the community thread you linked and Engine DJ’s official support documentation, this error usually stems from one of three things: a hidden suspended process, a corrupted library file, or residual registry files conflicting with the new installation.
Since you’ve already ruled out the second monitor glitch, here are the most effective fixes to tackle those root causes:
Things to Try
Check the ‘Details’ tab in Task Manager
As user PKtheDJ pointed out in the thread, suspended Engine DJ processes often don’t appear in the standard Processes tab. Open Task Manager, click on the Details tab (the list icon on the left sidebar in Windows 11), and look for anything related to Engine DJ or Denon. If you find an orphan process, right-click and select End task.
Do a hard shutdown
A standard “Restart” in Windows doesn’t fully clear the system state because of a feature called Fast Startup. User AndyC fixed this exact issue by choosing Shut down, physically unplugging the PC from the wall for 5 minutes, and then turning it back on.
Isolate your library files
A corrupted library file can lock the application on boot and throw a false “already running” flag. Go to your main Music folder and rename the Engine Library folder to Engine Library_OLD. Crucially, if you have any external USB drives plugged in, completely disconnect them. If the app launches after doing this, a corrupted database was causing the lockup.
Nuke the residual files
Denon’s official documentation notes that this error can trigger if residual files from an older installation conflict with the new version’s background detection. The standard Windows “Uninstall” (and the repair option) leaves registry keys and hidden AppData behind. You will likely need to use a deep-cleaning tool like Revo Uninstaller to completely wipe all Engine DJ registry items and folders, then reinstall fresh.
Disconnect all external audio gear
Another user in the thread (dopeNL) noted that an external sound card, DJ controller, or audio driver might be holding onto a system resource that makes Windows think the software is active. Unplug all USB audio devices before trying to launch.
in my case the command “shutdown /r /f /t 0” proceeded as admin didn’t leave to anything.
As the second screen was still disconnected the system started again together with Engine DJ.
But Engine DJ was not shown, because the second screen was not connected.
As I connected the screen again, ENGINE DJ popped up and all problems had been solved.