Dropbox Does not Sync At all

[Gaurav_Thakur]

From the Engine Desktop, The Dropbox files are synced using Sync Manager.

I have Prime 4+ on Latest 3.2 Version of Engine DJ Software. I am not using SSD or SD Card, I am using USB Sticks in the Slot 1. I have linked the Dropbox account using the hardware code.

I am able to see Dropbox as Source, when I click on the Dropbox source it says checking database and then Hangs, it never comes back with the list of songs.

Has anyone faced similar issue.

[addie]

Are you running the Dropbox app alongside and let it finish the sync?

Here’s a Dropbox faq: Engine DJ | Dropbox FAQs & How To : Denon DJ

[Gaurav_Thakur]

HI,

The Dropbox app is running on the desktop and once it finishes sync after exiting the Engine Desktop Software, then I try to sync on the Controller.

Thanks

Regards

[joeheezy]

I think I am having the same problem. Did you ever resolve this? Thanks!!

[joeheezy]

I’m on a PRIME GO, but otherwise having similar issue, dropbox can never seem to find database, no playlists load.

[Gaurav_Thakur]

There has been no solution till now. And the support from Denon is not helping to close this issue.

[shiva007]

Dropbox not syncing since 4.2 update and stems update

I have a dropbox on my account where I put mp3 from my PC, and all was good. Since recent 4.2 update and stems, the dropbox content doesn’t appear and show on the screen of the prime4+ or prime go. Only folder name appear and sync, but it is as if the folder are emply, no mp3 is showing nowhere… What is the problem ? Am I the only one having this sudden issue with 4.2 update for stems ? Thanks

[djchris99]

Same happened now here. Before rendering some stems, all was fine. Now after stems, it doesn’t display any files in my Dropbox :(. Same drive as usual, 4.2 on my SC 4 Live. The files are still available via the history, but it is not able to play new files as they are not displayed anymore. Please help!