Hi there, just a question, when you press the main ‘pause/play’ button to stop the platter suddenly , how do you make it stop immediately and not move a little bit (which makes noise) because its still moving slightly for 1 second. Before on my CDJ’s i would press stop and the music would just stop.…

Hi @Kafkatrap , the behavior in your video above is inherent of the motor itself. In fact, I’m very surprised to see that your right deck does not exhibit the same behavior. This behavior is known as “cogging” and is something we worked to minimize during the development of the product. If this very…

Just drop the fader when you stop the motor… Then there’s no noise

That is a great workaround, but a workaround is not a fix. Is the platter supposed to move like that? The fact that it doesn’t on my other SC5000M which leads me to believe there is something wrong with the motor of the unit. If a Denon representative could confirm the platter is supposed to move l…

Could it be a different stop time setting? The stop sound on the right player seems shorter. However, the platter indeed dead stops physically on the right player. I would try and pull the platter of the left player and reseat it to see if that helps.

[image] Reese: Could it be a different stop time setting? The stop sound on the right player seems shorter. However, the platter indeed dead stops physically on the right player. I would try and pull the platter of the left player and reseat it to see if that helps. Both players have the min…

Weird stuff. Perhaps exchange left and right platter, but this would be a motor setting. Would be nice to calibrate that via prefs.

I understand what’s going on. I’m trying to find out why it matters to you so much in practice that it’s happening, especially since your right one seems to be the outlier. This is common for many direct drive turntable platters, though some of those afflicted don’t do it in practice because there…

[image] Reese: Weird stuff. Perhaps exchange left and right platter, but this would be a motor setting. Would be nice to calibrate that via prefs. I appreciate someone finally acknowledging that it is weird. I tried changing the aluminium platters of the player and the left player still has …

[image] Reese: Would be nice to calibrate that via prefs. It happens even when you rotate the platter around a little manually with no power, hold, and release, so I do not think any calibration of a motor or brake is going to eliminate it.

[image] Reticuli: I understand what’s going on. I’m trying to find out why it matters to you so much in practice that it’s happening I already explained why, several times even. [image] Kafkatrap: If a Denon representative could confirm the platter is supposed to move like that, or confi…

Sounds like just a matter of inconsistent functioning that is irking you and you just want them to work exactly the same on both. I can sympathize with that. As we’ve found with other aspects of the Prime products, there’s some wide manufacturing tolerances and QA stuff going on. As already menti…

5000m - when stopping the platter, it still moves a little (which makes noise)

Engine DJ Hardware Media Players

Kafkatrap October 7, 2019, 10:15pm 58

I already explained why, several times even.

Can we focus on acknowledging the actual problem and not “why it matters” to me that this problem exists? I’m not bringing this up to annoy you or anyone else, i just want confirmation if my unit is working as intended or not.