X1800 not updating, wont restart automatically

Engine DJ Hardware Mixers
6

Are you using X1800 PRIME Windows Driver 1.0.3? You may have seen these instruction already.

WINDOWS​ ​DRIVER​ ​UPDATE​ ​(Windows Only)

  1. Install Denon DJ X1800 Prime Driver 1.0.3.
  2. Restart Computer.
  3. Proceed to steps below. USB​ ​AUDIO​ ​INTERFACE​ ​UPDATE Note: If USB Audio Interface is up to date this application will automatically close and continue to the control surface update.
  4. Unzip the update file.
  5. Connect the X1800 PRIME to your computer via USB​ ​port​ ​1​.
  6. Power on the X1800 as normal.
  7. Double click the Denon​ ​DJ​ ​X1800​ ​Firmware​ ​Updater​ ​Application​ icon.
  8. Click UPDATE​ ​FIRMWARE​. This will update the devices XMOS (USB Audio Interface) firmware from to 1.0.
  9. Once complete the Updater Application will automatically close and open a second window.
  10. USB Audio Interface update complete.
  11. Proceed to the steps below. CONTROL​ ​SURFACE​ ​UPDATE
  12. Power OFF​ the X1800 PRIME.
  13. Connect the X1800 PRIME to your computer via USB​ ​port​ ​1​.
  14. Press and hold BACK​ + FX​ ​CUE​ + TAP.
  15. Power on​ ​the X1800 while holding the 3 button combination above. The display will show “Update​ ​Firmware?”​ ​-​ ​OK​ ​/​ ​CANCEL​”.
  16. Release the buttons.
  17. Turn the FX​ ​SELECT​ knob to OK​ and push the encoder to enter. Channel meters 1,2, and 3 will begin to illuminate from the top down. Once the display shows “Data Receiving​” proceed to the next step.
  18. Click NEXT​ in the X1800 Firmware Updater application.
  19. Once complete the X1800 PRIME will power cylcle
  20. Update complete.