Hello all, I love my X1800 mixer; just one thing, both small LCD screens are burned-in. It there any way to fix this or replace them that you know of? Any help or tips would really be appreciated! Thanks!
Can you post a picture? The screens are OLED, so theoretically it is possible for them to burn-in.
I had the same and contacted support to get them replaced.
If you look closely, you can see the first effect âechoâ through the other effect names.
On my end it wasnât even readable in a normal fashion. The pictures were even better than the real deal.
Contact hardware support and go from there. On the forum we cannot resolve this.
How do I contact hardware support in Europe (Netherlands)?
Gewoon direct naar Duitsland bellen. 
Just call DenonDJ support in Germany (Ratingen).
Iâve seen a few x1800âs like this now. Seems a common problem along with the cue buttons breaking and crackling faders.
Called them but they advised me to call Denon UK because Germany does not cover European support and UK should (even after Brexit 
)
Called the UK number but nobody answering there. Will try again tomorrow.
Oh okay. Let us know how that goes. Brexit is no issue, itâs still on this Earth.
Seems strange. Surely Denon/In Music must have an EU support headquarters?
I donât believe for one minute itâs the one in the UK. And if it is, then surely they wonât send and return units for repair from there because of all the customs taxes involved, it just doesnât make sense.
Of course! Brexit = the UK leaving the âEuropean Unionâ for trade and law. Nothing to do with the continent of Europe. 
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Hats off for the Brits. 
HQ of Unilever has moved from my country to the UK as well. Borders are no issue. Certainly for multi-nationals. The media might tell us that, but it isnât.
Anyways, the UK office has always been a primary DenonDJ location. I just thought the repair would be done in Germany. 
Yes me too. And if it is not then I hope Denon cover the import duty in and out UK/Netherlands otherwise itâs going to be a very expensive fix.
Yeah this is deffo a common problem, luckily I had a friend who told me to turn the screen brightness all the way down when I first got mine and I have not had the problem so would advice people to do that.
Have sent Denon UK an email with al info. Will keep you informed.
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All very well until youâre in a well lit venue, and you need to start turning the brightness back up âŚ
Maybe each time the mixer is turned on it should invert the display so half the time itâs white letters on a black background and the other half of the time itâs black letters on a white background.
If âpower onâ isnât a good trigger for inverting then display then how about using âchannel cue button.being pressedâ as a trigger to invert.
I suppose you could have âinvert on the beatâ but thatâs going to annoy 50% of the people and delight 50% of them.
Yes, but this is an OLED screen. So there is always the chance of a burn-in. The screen on the DJM-V10 seems to be an OLED as well, so Pioneer must be pretty sure it wouldnât burn-in after a few years.
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Yup, oled is prone to burn-in, thatâs why A&H digital mixers (DB2/4) have a screensaver 
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