X 1850 keep freezing

Engine DJ Hardware Mixers
1

Hi all, My X1850 keeps on freezing. It seems to be doing it every 10/15 minutes…Anyone else had this problem or figured out a way to fix it?

Thanks all

2

Which firmware do you run?

3

Hi thanks for responding its 1.7 buddy,

4

That’s the correct firmware and mine isn’t freezing. Might be good to contact Support | Engine DJ.

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5

Thanks Reese appreciate it!

6

Re-do the Update. i had that happen to me on older version you may also Run with the lights moving from top to bottom at a 45 degree angle like a christmas tree. Just Do firmware update. hope that helps.

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7

One can always try to redo the update, but the OP states the mixer freezes during normal operation and not during a firmware update.

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8

Thanks George, I’ll give it a go!

9

One other thing you can try if you have not done so. is disconnect ALL cables from mixer except for the power cable. hope you get it back to normal.

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10

Thanks George! I’ll give it a go, re installing the firmware didn’t work unfortunately. Denon have been back in touch. It I’m not sure their advice will do much

11

I have the same problem turn mixer on and just loop and loop i by X1850 new update driver to 1.7 Afther 4 weeks problem turn on and loop i buy it in june 2024 never i buy again denon never 1748$ And problem plus the screen the white colors light lose is brightness so denon for me is poor product ■■■■ product never again Sorry for my english i am french from montreal Denon sale mixer whit defect proplems I am ■■■■ off Next one PIONEER OR ALLEN&HEATH

12

Hi Intack, thanks for commenting :smile: Its really disappointing…the mixers only a couple of years old but its out of warranty. Your english is great, certainly better than my french!