When Sync is On Both Deck the Bpm Go Crazy Randomly

Engine DJ Hardware Standalone Controllers
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Hi To Everyone, Sorry for bad English.

Im Here by direct invitation by Denon to report a Software problem

I Have Buyed The Prime 2, and im not so happy, because there is a serious problem.

Software Updated to 2.0

When the Sync is On both decks so one of the two is playing outwith a certain bpm, when I choose and load on the other deck, the one stopped, a song, the bpm instead of

adapting to the second one, the one that is playing out, the song selected in deck one it changes bppm that it is playing out on deck 2, resulting in severe slowing down

or acceleration of bpm what is playing out in the master, when that happens on the dance floor it is something catastrophic. The Song that People Dance cant go so slow or

so high suddenly.

Is Difficult to Explain and When exactly happens, because the sync go Crazy and really randomly.

I have done So many Dj-Set in Differnt Days and With so Many Songs, when you have the Sync Button Alwways On both decks Randomly you will get some Songs the bpm Go Crazy so

Fast or so Slow. i have Tryed the same songs and the bpm go crazy in a differnt dj-set/days and wiht the same songs the bpm dont go crazy, but i get for example i play another one the bpm

go crazy and that in the past dont goes crazy.So for sure is not related to the songs, but there is a big problem in the Software inside the Console. is really annoyng problem and serius problem.

For reproduce it, test the Console for 2/3/4 Hours, with sync on in the 2 both decks, for sure you will get this problem.

When this happens, the dancing people hear/get the songs super slow or super fast, that’s crazy!! and people stop dancing and think the DJ is crazy !!

Is is a really So Big Serious Problem.

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If I’m understanding it correctly say you have a track playing on deck 1 at 128BPM you load a track on deck 2 that’s 125BPM and it changes deck 1 to 125BPM. I never saw that happen in 1.6 using sync and as I don’t use sync often now I haven’t experienced that in 2.0. Sounds like a bug to me if that’s what’s happening. Try this in 2.0 as you no longer have to press the sync button on the deck playing (Master) only the one not playing. That may stop tBPM change on the deck that’s playing.

This is from the list of changes in 2.0 that may explain better.

Sync changes & improvements::

"Sync Master” has been renamed to “Sync Lead”. This is part of an inMusic Brands wide effort to deprecate the term “master”.

The first playing deck will automatically become the lead, even if it is not synced.

If no tracks are synced, pressing sync on a track will sync to the already playing lead deck.

The extra step of pressing sync to create a lead is no longer needed.

Pressing the lead button on stand-alone players can be used to show the beat keeper pulse on all players even without sync engaged.

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Hi gtext, thanks for your Kind Reply.

Maybe i found the Problem :shushing_face:

i will explain, i try to explain
 before, can you please say me which is the “lead button” ? that if i understood correctly indicates to the selection that this is the master?

i come from Pioneer XDJ-RX and there was a special Physical Button called Master to assign to the Decks what you wanted to be the Master, but I can’t find it here.

Thanks

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@GsDj is correct - I have witnessed the same.

I know the sync behaviour has changed & I understand the new system regarding the sync lead. And for the most part, it works as intended.

However, I too have noticed that sometimes the sync is ‘broken’ & the bpm will change. It really is difficult to reproduce because it really is random & happens after a while. Play for 3-4 hours as he states and I’m sure you’ll witness it.

Some may say it could be confusion with knowing which deck is the sync lead and that could be the issue - if I understand correctly. Load deck 1, then deck 2 & press sync on deck 2 so that it matches deck 1. Once deck 2 is playing, you load a new track onto deck 1 & hit sync. That matches the bpm to deck 2. As both syncs are now active on both decks, all subsequent tracks loaded will sync to the bpm on deck 2 (now the lead).

However, at some point it will randomly break & jump the bpm
 maybe because at some point, one of the syncs started blinking & you press it again to re-sync. In doing that, maybe the lead deck changed? OR
 the ‘sync chain’ was broken, despite the other decks’ sync lights remaining on.

In addition, when playing on 4 decks, it can become quite hectic in the mix & as such, you can’t remember which deck is the lead sync. As far as I’m aware, I only see the words Sync Lead pop up on the waveforms if the track(s) have variable grids (meaning that you added markers when checking/adjusting the beat grid). In many instances, you won’t really know which deck is the lead at a glance.

I really think the old sync system was better. Just hit sync on the deck you want as master & hit sync on subsequent decks to match. Likewise, just toggle off if you want to deactivate. So much easier & far less confusing. And more importantly, it worked as intended.

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+12 
 I think the same. Very confusing how it’s work know. Keep it logical.

At least make it optional in preferences. And everyone choose how would to use it.

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Hi Mike303UK, thanks also to you for your kind reply.

ho i can see this Pop Up? “Sync Lead in the waveforms?”

i dont Understood, i dont see it, maybe i must change some Settings In Settings MenĂč? can you say me please how can do it?

maybe i found the problem: all Of This With Always Sync Button Always On and Never Touch it or Put it Off.

i think the Problem Happen if i use, for Adjust the BPM of the Songs that must to Be Entry for to Play Out and Become Master, the Pitch Slider of the Deck where there is the Songs that go away instead using the Pitch Slider of the Songs that is loaded and come to must play out.

After i do this for some times without adjust the BPM of the Songs that coming and become song that play out the BPM go crazy Up Down.

if you use for adapting the Song that during the transition Entry and will Become Song Play Out the Pitch Slider Tempo of the Song that go away the Problem Happen. in This Mode it does not recognize well or in any case does not correctly assign which of the 2 decks is the master that playng out and when you load a new song and if you have the Sync active this instead of varying the Tempo following that of the song that playng out, the master, does not adapt but remains as 'is and erroneously changes the Tempo of the Song that is playing out, the master, with the same tempo as the song just loaded.

I think this is the Problem.

How can I manually assign which of the two decks is the master? Thanks

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With version 2.0.0 you cannot do this if you are using fixed grid tracks. Instead you try to load two dynamic grid tracks (ie in which you have set anchors) and you will see two big blue buttons appear with which you can decide which deck should become the LEAD SYNC (master).

EDIT: download the new version 2.0.1 and you will see who is the LEAD at any time.

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Hi DjAj Thanks also to you for your kind reply

Good, thanks. I will try it as soon as possible. Anyway I hope don’t get the problem when I do adjust the BPM of the Songs that Go Away instead the Pitch Slider of the Song that Is Loaded and Entry for to Song Out, because I think is the Major Problem.

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That hasn’t changed. If you want to avoid this problem you have to turn off the SYNC button on the deck you want to change the pitch fader BEFORE moving the slider, and also you have to check (now with 2.0.1 you can do it) that THAT deck has not become the LEAD, otherwise you will get the variation of the other deck as well, which is what you don’t want to do.

If you notice that that deck has become LEAD, you can switch using the two large blue LEAD SYNC buttons.

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I don’t know if I right understood what do
 Sorry maybe for my bad English
 I think the best way is update to 2.0.1 and try it and check what is changed
 Maybe now will be more easy to understand


Anyway in XDJ-RX, if I correctly remember, when you change deck, put down the Fader of the Song/deck that Go to play out change it automatically to the master, so I don’t have never got the problem.

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Yes, try it, it is certainly better than the previous one.

Automatic master switching (LEAD SYNC) also occurs with firmware 2.0.1. Now you can see the new icons at the top near the track title and so you will understand who the LEAD is and you will see the automatic switching. Try the new version and then you will tell me.

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Yes, i Will Try it i hope very soon, im so really curious and I hope I can not run into the problem again :slight_smile:

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Hi To Everyone, with the Last Update i dont have tryed to do a real Set and Playing, but i have, for now, see only the Change, and i see now the 2 Button that show Sync and Sync Lead. This is good, but i think the Problem is the Swithcing between the 2 Channel it only happens when you stop the channel being played. In order not to make the problem happen I think the best solution is that Swithcing between the 2 Channel dont occour only when the Sync lead Stop to Play but also when with put down the fader of this deck, this would be great adn solve any problem. If i dont remeber wrong in Pioneer XDJ-Rx was in this way 


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GsDJ. Tried this myself just to see if I had this issue. YES I see what you mean now. Wow. That was probably 2 hours in. This was on deck 2 if that matters.

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Hi :blush:

Sorry, guilty my bad English I don’t understand good what do you have wrote đŸ€ŠđŸ»

So you got the problem? Also in last release of the Software?

Thanks

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Yes same problem as you. 2.0.1

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So bad đŸ€ŠđŸ»

I hope someone of Denon Staff that work on Software Development can read this Discussion and really take in consideration to solve that problem.

Is really annoying, but First of all is not acceptable getting it When the People Dancing, is a catastrophic problem.

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are you able to record a video of the issue and share a link to it?

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Yes, I confirm, I have test and the Problem is still here. :cry:

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Is very difficult to do it. I don’t have a stand for mobile, and also can be so long test/video, the problem happens randomly. But is exactly how we describe in this Discussion