My X1800 mixer is not readying or displaying correct information. It will not hold my settings, and the Engine settings will not work for deck 2. Take a look at my YouTube video and see if you have any ideas thanks! https://youtu.be/jQgiOWDJ7WU

Im sorry to say i got no help here, i was just told over and over again that i was doing something wrong. I simple replaced both the deck and the mixer with new ones and no more problems. Everything is back to normal the way it worked when i first got the units.

@Thsradio - that’s bad! did you get it replaced using Denon warranty or did you just bin the old mixer and got a new one? I just bought mine one month ago, and for me djing is a living-room hobby :slight_smile: so I can’t really afford buying another mixer! Was the Denon support helpful? (I mean not…

The extra info about the system working before and the cables being labelled would have been super useful if included in the first post.

I got a run around from Denon in fact its been three weeks and i still have not heard a word from Denon, tech or warranty on their site where i sent all my info. So i just got new ones and returned the old. Sorry i had to do it that way but i play daily web shows, and live events weekly.

First try to make the mixer completely powerless. Power cable out and power button temporarily pressed on the make sure all power is gone. Try again. If ch3 is open, is the Engine connect button on and is it showing in the oled display? (the “headphone” icon)

Sounds sort of fictitious. At one moment you are asking for help on the forum and now, just shortly later, you’ve said that you’ve bought new replacements and sent the old ones (which you said you’d had enough times to plug and unplug hundreds of times) back. It could all be true though

Hi Julianus, I am not the original poster but I have identical issues. The fact that two independent users have a set of the same, seemingly random, problems, suggests two things: although sounds fictitious, it’s not (or we are making this up independently!). The OP provided a video, and I can pro…

Okay. Then the last option before returning to reseller (perhaps arranging a temp demo mixer for use) is to update to the same firmware. Don’t think this will help but worth a shot.

@Reese I forgot to say that the third issue I have also was not rescued by following your suggestion. The third issue is that whatever orientation I connect the ethernet cable to the ports, the sound always goes to the channels in the ch1-ch2-ch3-ch4 layout: b1-a1-a2-b2. this leads to some really we…

@Reese , yeah that’s what I thought :frowning: Thanks for your assistance :slight_smile:

Engine DJ Community

Two issues with my X1800

Engine DJ Hardware Mixers

x1800

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