Tidal Not Refreshing Playlists On Prime Go

[kylestevensmusic]

Hi all,

I have an issue with my Denon Prime Go that I need assistance with please.

Tidal works, but after the first day of using it, now playlists do not transfer over when changes are made in the desktop or mobile app.

I’ve power cycled the unit multiple times, as have I logged in and out of Tidal multiple times, but nothing has worked so far.

Has anyone run into this issue and/or have a solve for it?

Many thanks!

DJ Kyle

[Alain_Curvers]

I have the same issue. After the first day it stopt reading my collection and playlist. Help! What happened?

[NoiseRiser]

This happened:

Tidal Playlists Showing Empty

Hello everyone, There was an API change on Tidal’s service which causes songs to no longer populate. We’re currently working with Tidal to resolve this issue as quickly as possible. This has nothing to do with the version of EOS being run, so upgrading/downgrading will not resolve this issue. As pointed out, search appears to still function, so Tidal can still be used using this workflow. Thank you for your understanding in the meanwhile, Vince + the EOS team

[SlayForMoney]

Welcome to streaming, “the future of DJing”.

[AIRVince]

Tidal Playlists Showing Empty

Tidal service has been restored. Thank you for your patience and understanding while we worked with Tidal to resolve this issue. Now take those 90 million tracks and rock the weekend Vince + the EOS team.