Dear members, Denon stuff, Happy New Year!!!
I would like, if possible, to know from Denon staff members what is the story behind Sound switch dmx cable out of stock so many weeks now. As recently you add the dmx possibility to our controllers and as it is just a cable why it is out of stock? I don’t think that its for marketing reason in order to go and purchase Sound Control One.
Do you know when it will be again available? Some shops say on April of 2022 other on August of 2022, We are talking about a cable…
The popular cable you are referring to has a special chip inside it! Real engineering to control DMX is handled by this chip. Unfortunately the global shortage of chips has made production a challenge, so yes we are talking about a special cable, but it’s not just a cable. As to when, we can’t promise when we will be provided more chips by the supplier. In the meantime, we were able to produce release an alternative solution, with additional features on the Control One. This uses a different chip, but that as well, like just about everything is in short supply. Happy new year!
It would be preferrable if they just added support for the third party dongles to the embedded version.
That way, nobody is left waiting an unknown amount of time to get an official dongle before they can try out the feature, and SoundSwitch continue to get new subscribers to the desktop software.
I wouuld imagine that subscribers have dropped right off because nobody can get the supported dongles.
Hi can someone please tell me what cables i require and how i connect and run a lighting system through a denon prime go please…i am a denon prime virgin and still feeling my way around the system, and info and help would be appreciated.
Thankyou.
The USB-DMX interface was out of stock in a lot of places, but as I said earlier, g4m did have them in stock, as I got one for a mate that arrived, wednesday this week, ordered Monday this week.
You certainly are - struggling to get yourself out of the hole that you dug.
You initially didn’t say where you’d seen stock, then you didn’t say exactly what it was you’d seen in stock.
Then it comes to light that what you’d seen was last week, and now they’re gone.
Denon themselves posted that the chips used are in short supply, so obviously it follows that the hardware will also be in short supply.
Judging by the amount of posts here from people who can’t find stock, it’s clearly a genuine problem. Now I’m not spending my days checking retail sites. I’m just going by what Denon and various users have posted.
So like I said before you barged in, he needs a cable that isn’t available.
You’ve added nothing to the conversation, except showed you have problems reading posts.
Well done you.
First of all, you couldn’t even manage to work out which item was being referred to as being out of stock, despite then saying one is out of stock and one isn’t well done.
So everyone that read my post and went to Gear4music got a cable, you chose to be an arse and didn’t. Well done karma in action. I would post the order and a picture of the cable ordered just before I posted here, but you’re really not worth the effort, given you’ve got zero DJ skills to add to the forum, you’re not funny, plus you aren’t really adding any knowledge.
Well done on your contribution.
Well done on realising that hard to find items that are in stock will go out of stock.
I ordered my second one from Westend DJ around three weeks ago which turned up in a few days. I have a two universe setup.
There is just one left in stock if anyone in the UK wants it?
EDIT: They seem to have put the price up to £39. It wasn’t that even when I linked it here so they are price gouging. It’s a pretty low move and I’d have expected better from Westend DJ.