Bought this controller today and cannot get it to work. Says it is connected and streaming but will not control anything. Meanwhile in Serato it is giving me a broken down version and says I need to upgrade or purchase a license. This should have come out of box with full version.
Thanks for responding. I did install the driver and in Serato it invites me to connect a controller, even though the Denon app says it is connected and streaming.
Have loaded it all up onto a Mac this morning and all worked perfectly.
The above eliminates faulty cable etc. So my issue I think is a windows setting issue that the pc sees the hardware but is not letting it talk to Serato.
Hi all. I’m having a smiliar problem as well. I can control the equalisers and gains but that’s all. I’m on windows too. Mapped it more than 10 times to make sure. Got Traktor and Serato. Can anyone help?
Not sure this will be much of a help…Denon were helpful but did not solve. Serato were slow but eventually got a guy on phone and he could not solve. Did everything they asked several times but nothing.
So in the end took my laptop to local pc shop and had windows reinstalled. Wasn’t that expensive and solved whatever was getting in the way of everything communicating. Been perfect ever since.
Ive got this exact same issue, was working perfect, nothing works on screen, volumes do adjust but show no change on screen, latest drivers installed. Its almost like the mapping has vanished.