Sc6000's freezing after 4.x update

Engine DJ Hardware Media Players
1

Hello everyone,

I am have alot of trouble after updating the engine OS to 4.0.0 and later to 4.0.1. Told that the database was corrupt, bought a new usb stick, still alot of trouble with transfering files. SanDisk Ultra Dual Drive Luxe USB-C 512GB . Transferring took me about a day for 10.000 files… which is way way longer than before. This weekend I had 3 gigs, with a denon x1850 and 2 times the sc6000. It was terrible: both players are freezing during playing, the music keeps playing but the screens are both unusable for anywhere between 20 to 40 seconds. Sometimes tracks will not load - the player freezes and it says; unable to load a track within the approriate time. The software was 3.4.0 on both players. So I thought upgrading to 4.0.1. would fix it but still the same issues. I had a little workaround by playing all my music from a usb with all my rekordbox music files on it. But those don’t have all my que points and I need to wait until the player itself analyses the songs. Can somebody tell me what is going on and how I can fix it? Already tried a new usb stick and upgrades to the latest software. I am an Macbook Pro with IOS Sonoma 14.7.

2

I have not had great experience with sandisk dual usb sticks. They are slow to export to in my experience.

Test the drive by writing a huge single file eg a 10gb file

Monitor the write speed and see if it slows down after a while.

That may shed some light into why it took you over night to transfer the library

3

Thank you for the tip. But it doesn’t explain all the crap that’s happing with the players…

4

I know.

I should have added that.

Perhaps a different media storage will make a difference with the 6ks who knows.

I use the Samsung T3 SSD and a Sandisk Extreme portable SSD and I’m not having any of the issue you described with the players.

6000m and 5000m

You could also try flashing the update again on both players. If you updated via OTA previously try the USB IMG method

5

Thank you for your reply! I already updated both players via the USB method… but will try to fix the usb and check again…

6

Thanks Mufasa,

It was indeed the usb. I tried again with only 2 playlists and +/- 1000 songs and it worked the whole night without glitches. But when I tried to put all my music on the usb again it started giving errors/corruption messages when there was 170 gb on it. I removed a playlist to have more space and less songs and did a fix on the usb… hope it works now. I have 11 gigs the next 3 days and as a backup I have all my music on the same usb but with rekordbox (which has no problems copying all my music).

7

Using an SSD from Samsung too (T3), and never had any troubles - speed is fast, more as enough. Use this since i bought the SC5000 in time when it released, so many years gone and no problems,

Best regards, Roland

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8

The V 4.0.0 does some pretty upgrades to the database, as a result, it can expose database corruption that on 3.4 was not seen before. We use the SanDisk Ultra Luxe as well and have found them to be most excellent for speed and reliability. I would suggest, doing a reformat in exFat and then a fresh export. There are many things that cause database corruption, but mainly 1. Changing things on an exported drive manually 2. Funky chunk data, like erroneous meta information, in the audio file due to poor quality data-sources.