SC6000 Screen Search bar / Spacebar issues

Good morning all.

Issue: SC6000 working without fault, then all of a sudden the space bar on the keyboard screen does not work. I can not press into numbers, hit space bar due to the lower portion on the touch screen not working.

If I come out of the search function and press the screen in any other page the lower part works as it should. it is only the space bar and numbers button that do not work.

I have rolled back several updates to see if it was a bug in a more recent update but it is not.

any takers?