Product: SC2900
Engine OS Version: NA
Steps to Reproduce: NA, my other SC2900 has never had this problem
Reproducibility: permanent issue
Other Relevant Configuration Info: Issue persists regardless of what media device is being used.
Operating System & Version (if applicable): Has had the latest firmware update (2014 if I remember correctly)
The jog wheel on touch stops the track as if the pause button has been pressed. On release, it is as if the play button has been pressed. This is expected behaviour, but it is all that the jog wheel is able to do - moving the jog wheel does nothing - cannot scratch, can not push the track along, cannot cue vinyl style, or anything. This is the case in both vinyl and non-vinyl mode.
Any help at all would be greatly appreciated. The cdj is brand new, with firmware updated to the latest provided on the Denon website. thank you.