[RESOLVED] Tracks with AAC codec at 320 VBR with extension .m4a to mcx8000 are not exported

Legacy Products Controllers
, ,
1

  • Software or Firmware Version: (1.2, 1.3.1, etc…) All versions

  • **Steps to Reproduce: (Turn on unit, press button X, etc…)**Export tracks for MCX 8000

  • **Expected Result: (ex: It does X…)**export for MCX 8000 successful

  • **Actual Result: (ex: It does Y…)**Message file not compatible with MCX 8000

  • **Reproducibility: (ex: Happens 1 out of 10 times.)**All times

  • Other Relevant Configuration Info: (ex: Plugged into a Windows 10 laptop.)

  • Operating System & Version (if applicable):

  • Link to Video Repro:

According to the documentation these are supported https://1d2f8a47519b3dc0b576-fff53f927840131da4fecbedd819996a.ssl.cf2.rackcdn.com/Uploads/MCX8000-UserGuide-v1.1.pdf

File Formats AAC (CBR/VBR, 44.1 kHz, stereo 64–320 kbps)

If the file is copied directly into a USB memory, the MCX 8000 plays it without problems , in this thread MCX8000 .m4a files and engine prime I already commented this before and uploaded the tracks here https://community.enginedj.com/t/m4a-issue-exploration/12559

Becky G ft Bad Bunny - Mayores (Clean) (Extended) .m4a (8.4 MB)

Anuel AA ft Karol G - Secreto (Clean) (Extended).m4a (9.0 MB)

regards Sorry for my English

2

Hi @El_Corsario,

Thank you for reporting. We are looking into this error and will provide update soon.

1 Like
3

hello @jwill I have seen this problem solved in version 1.3.3 could mark this thread as solved

regards

4

@El_Corsario, thank you for confirming that Engine Prime 1.3.3 fixes this issue. I’ll close this now.