Request Denon to enable Serato prime 2 support

Why isn’t there serato support with prime 2?

I went to Guitar Center and was misinformed that I could use the Prime 2 with Serato DJ, they would not allow an exchange or return.

It took about a month to finally verify after talking to Serato and Denon that it wasn’t going to work

■■■■■ that the sales rep you worked with at GC mis-informed you. I would definitely bring that up with their manager. Also, might want to show em the below page.