I think this provides a good view as to why some things may or may not be implemented, regardless of votes etc. According to AI, InMusic have approximately 501 employees across all the lines of business.
It also might provide some insight as to why spamming support tickets into them might not be the best course of action. I had this discussion on the Serato forum recently that it might be counter intuitive filing lots of reports when the company dont have the capacity to deal with them in a timely manner, and it also makes separating the wheat from the chaff much more difficult.
Id argue that the more tickets they get will do the opposite of focusing minds, from first hand experience of being on the business end of support tickets in my day job.