Promo tracks turning red

Hi Dj’s,

I’ve just noticed this week that when I back up my Promo tracks they are turning red? Never had this before when I do my back up. Never had a problem with free promos before.

Prime 4 user.

When I do a back up on my free tracks they appear red when moved to sync.

Does anyone else have this with a Prime 4?

In the collection area they are fine, however in backup area they are red and won’t play.

I’m not worried as all other purchases don’t do this.

Your thoughts please on why this is happening is greatly appreciated.

One thought of mine is because they are being copied and might have some sort of digital programming to stop people sharing what we get free. I also checked that these tracks are not time limited or one of those so many plays types before it is removed. Thanks Will

what format are they? is your target device full?

MP3 format. All the promotional tracks that I get sent.

IIRC, MP3s don’t have encryption in them by default. If you can play them with a generic media player on your OS, they should be fine to play in your device

So this is how they appear on my Drive, then in Engine Library they are not red. It’s weird I have never had this before.

OK, so this is in Engine DJ! This means the files are not reachable / readable by Engine.

Look at the Directory column. Can you find each of those files in the specified path?

Also, i wonder if any of those file names have forbidden characters in them?

Also, you need not take photos with your phone to post. seems like so much work.

You can hit CMD ⌘ + SHIFT + 3 to create a screenshot of your entire desktop, and CMD ⌘ + SHIFT + 4 to create a partial screenshot. This way you can share what you see free of environmental backgrounds, phone blur due to shaking and even screen dust / smudging.

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Thanks I will have a look, it’s weird that it only started now. I get loads every week and it has started happening.

Feel free to DM me a file if you want someone else to test. I don’t need the music but i am Curious

Agreed.

  1. You said “So this is how they appear on my Drive”, but the list is showing the drive as “Macintosh HD.” This would indicate it is referencing the file on your laptop HD. The “Directory” column is most important. Despite the name, it is the full relative reference to the file.
  2. I’m assuming you used the Sync Manager. You said the files are accessible in Engine Desktop. Did you try connecting to your laptop as the drive source for your player? It should show up, if your laptop and player are on the same WiFi network. Are any red that way?
  3. Do you keep all of your music in one folder on the Macintosh HD? If so, you don’t really need to use Sync Manager. I use a script to copy the Engine database and the music files to my performance drives. It’s faster and you avoid Sync Manager completely reorganizing your music library (and dropping some characters in files). It seems to be less problematic, but you may still need to fix some files with “forbidden” extended characters.

Of course, none of this explains why it used to work.

#!/bin/bash

echo “Engine DJ Sync”

rsync -ave —-progress -delete /Volumes/Macintosh\ HD/Users/[Your User Name Here]/Music/Engine\ Library /Volumes/[Your External Drive Name Here]/

rsync -ave —-progress -delete /Volumes/Macintosh\ HD/Users/[Your User Name Here]/Music/iTunes /Volumes/[Your External Drive Name Here]/

Love to see another techie here =).

Some thoughts on using rsync over Engine DJ:

  • This process overwrites the device’s DB, causing you to lose any on-device changes made on-device like any cue points, loops, etc… Lost also is the ability to use the device’s performance History list.
  • This assumes that relative paths map 100% and won’t work well when relative paths don’t align completely.

Veritas. It’s super niche and I have to eat the player set cues and loops plus history. Theoretically, I guess, you could copy back the database from the player drive to desktop, but that’s just asking for confusion and trouble. And what if you use two SC6000 with two separate USB drives? Meanwhile, I also prepare in DJay Pro and that helps figuring out beatgrids for classic tracks.

I’ve always assumed, the only way this works is if all of your music is in one folder on the same drive as Engine desktop. You can also just try using your laptop as the source, which is the same principal.

Sync Manager completely reorganizes the music on your performance drive into folders based on artist and album. It is slow on the first round, but granted, it is fast after that. This might be introducing some sort of error. Compare the directory entry with the actual location of those files. I’ve also learned to avoid many special characters in file names as the Mac will be happy with them, but an exFat drive won’t accept them, e.g., /:*?"<>|. Accented characters and ’ are technically allowed, but I never let a file name have those.