I type by recently turned on my controller and realized that the LEDs on the right deck were not working well, when I select the second move option, are there LEDs that stay on, will this be a hardware
Hello, I’m having the same problem with my MC7000, some leds on the right deck remain on (as in the photo) not always the same and more, a led on the left deck does not light correctly. It doesn’t seem to be a firmware problem, I have the latest version installed (V1.2). It doesn’t matter what the operating system is, either, as the problem appears even without being connected to the computer.
I appreciate your suggestion. Unfortunately it is no longer under warranty and even if it were I live in Brazil and my MC700 was purchased in Germany, it would be easier for me to buy another one than to pay for shipping. I would just like an official response from Denon.
I updated the fireware of the driver and the problem was not solved, it seems that it is a problem with the electronic card of the right plate, all other functions are fine, only LEDs are working badly
I have update, my MC7000 returned to normal by itself. The only change was to start using it in a stabilized electrical network. I was using my MC7000 in a pub where the electrical network was not stabilized and there was no quality. With the pandemic I had to stay at home where it is connected to a stabilizer and an electrical energy filter (it may have another name in your country). For me it worked and so far it is working perfectly.
I’ve only used mine at home and it’s never had this kind of issue, so either they have poor filtering (a home network could have spikes, too), or there’s a problem with the internal circuitry…