Prime 4 que and play button

I am having an issue not all the time but when using line 2 some time it stops mid song. I try to hit que button or play and doesn’t respond. If I switch the deck to deck 4 the que and play button works fine… Thought it was the button at first but if that was the case I would have the same problem on deck 4 which I do not. I do have the latest software 4.2 download any help will be appreciated thank you.

Hi @Smoccia79

  • Does this happen on specific tracks?
    • If so, what format are the tracks? (MP3, Wav etc)
  • Streaming or Local tracks?
  • Is quantise enabled when this happens? (The green Q in the top bar)
  • What method did you use to load the track to deck?

If you could send a video that would also be really useful.

Thanks!

Happens on any track…I’m using a thumb drive.it just started to do it recently. MP3 format…

Don’t think q button is on…I will check that… happens on deck 2

Thanks for the tip about hitting the quantise button…I hit it and I played like 15 - 20 tracks and seemed to be fine…thanks and what does that quantise actually do? Just curious… appreciate it