Prime 4+ lagging and stuttering since update to 3.4

I used seratom while on engine os 3.3 on my ASUS laptop and it played perfectly without ant glitches, since updating to 3.4 serato is pausing, skipping, lagging and stuttering, so I purchases a brand new apple mac M3 yesterday and still the same issue, cpu load in the top right is at around 50%

Any advise would be gratefully appreciated

  1. do you have a video of the issue?

  2. have you raised a support ticket with Serato?

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