Been at this for hours now. Prime 4 came today but still not been able to play any tracks! When i press play the waveforms doesn’t start, when i move the jog wheel nothing happens on the screen. I can load track, navigate menues etc but thats it. Ive downgraded/upgraded firmwares but always keep getting this update msg over and over…
how did you update ? I recommend you do it via mac or pc ! if you can’t keep the power button pressed until the unit restarts! try this but not via usb key !
Tried both ways multiple times now. Gone up and down several firmware versions both usb and pc method. Still not fixed it. Has to be a hardware fault so will be returning for a replacement next week…
Already done this at the start. Tried usb update with various versions. Usb removed when powered down. Tried multiple times connected to pc using all the firmware available on the site. Still not functioning. Im guessing its a hardware issue if its not booting the mixer side it.