I bought a used Prime 2 that arrived DOA. I suspected a loose cable and it turns out the main internal power lead had come loose during shipping.
I cannot for the life of me figure out where it plugs in. I’ve taken both PCBs off and found a couple 5 pin plugs but nothing 4 pin. The support rep at Denon wouldn’t offer any advice due to policy which is understandable from a liability perspective. Does anyone who’s taken their Prime unit apart have a clue where it goes?
when it´s a 4 pin cable, then it is not the right socket for that. then it must be hidden underneath the pcb. you have to look for an 4 pin connector on the board - labeled with pwr. maybe you have to unscrew the board to see more as noiseriser mentioned.