Good Morning, I’ve had some issues with the Denon Prime 2 practically since the day I got it.
One of the problems that I have found is that the left platter when I have it in vinyl mode when playing a song stops as if the jog was pressed intermittently. It is something that I thought would be able to be solved with a later update, but the problem persists.
Another problem I have is that the machine restarts when loading depending on the type of file. There are some songs that I know that if I try to load them it will reboot my system. I would like to know what type of files can cause this problem to take it into account when preparing the playlists.
And finally, it has happened to me a couple of times that when I turn on the machine, it freezes in the boot process. It performs all the light play as normal but it doesn’t finish starting. It’s happened to me a couple of times and it’s a big problem when you get to the event and this happens to you.
I hope you can give me some solution about it because changing brands is giving me a lot of headaches.
Greetings and thank you