so as above really bizarre did 3 gigs this weekend fri & sat with no issue, got to my gig sunday plugged in the mcx and the power came straight on, the switch seems to be working fine latching on & off etc, but the mcx stays permanently powered. i’m not to bothered about it, but should get it looked…

just found out also my MCX is out of warranty by 14 days, so i am now waiting to hear back from denon

i’m hoping so, the retailer i purchased from just pushed me in denons direction with no intention of helping, if i was 6months out of warranty i would of understood, but within 2 weeks they could of said yes we’ll have a word. my only worry is i’ll be without the unit for 6+ weeks as other have repo…

as i use this mobile the power bar isn’t a problem i only use 4 or 5 hours at a time, however if something has failed my concern is if it was to fail completely rendering the unit dead until a repair can be done, as it’s so close to warranty end i’ll either get denon to supply parts and get a local …

well it turns out even with the power switch being a common issue on the mcx-8000 denon still want to charge me for the repair, which i think is outrageous, even if the unit is out of warranty but only by 2 weeks, how many more will have the switch fail, only to be charged by denon for the repair, a…

i have replied to them stating i know it’s a known fault and a repair as a ‘gesture of good will’ is the least denon could offer in this instance, i will prob now have to wait another 72 hours for a reply. failing that i will seek legal advice as this could render the product unfit for purpose, now …

[image] kev-n: my only worry is i’ll be without the unit for 6+ weeks as other have reported and with a very busy wedding season looming i just can’t be without it that long. who gave you the idea of 6+ weeks? I’ve got a half dozen Denon items which my guys take out to gigs and Ive had to s…

6+ weeks is stated on another post on here with same issue, anyhow had a bit of good news denon have now agreed to fix it for me as it’s within a couple of weeks of warranty ending, they said if it was a month over they wouldn’t have done it. they have quoted me 1-2 weeks for repair so fingers cross…

Just a quick note here. The turnaround time changes considerably through the year. In the UK repair centre, who I’ve just wandered down to see, the current turnaround time is under two weeks assuming parts are in stock for any given repair. There are seasonal highs - for example “Drinks spills” …

Just repaired this issue in an MCX8000 it’s the P channel mosfet next to the power switch failing. I think it’s Q1

Engine DJ Community

Power button failed!

Legacy Products Controllers

mcx8000

Djtwok March 19, 2018, 11:16am 5

Engine DJ Community – 27 Dec 17

Power Button Not Working

Legacy Products Controllers

mcx8000

Hi Dougy, Thanks for your helpful reply! I’m reluctant to take it to the dealer for the same reason, I could be without it for months. I agree that the switch is still clicking on and off like before but the power stays on. I’ll take your...

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