P4 No Longer Works

My p4 stopped working normally after doing update. i was using it minutes before the update and everything worked perfect. I just updated to 4.1 via usb and now my p4 doesnt work normally. Update went completed as normal. here are the issues:

-p4 turns on by itself after plugging it in -there are no colors on decks during usual start up, just denon logo on platters -system boots up fine, but does take awhile -no buttons work, no lights are on decks -middle menu scroll/ toggle does not work -the only thing that works is the touch screen, literally only the touch screen works. nothing else -power button does not work anymore

after booting up, screen displays: "the following peripherals did not come online during boot controller () controller() mixer() right display() left display() right display() after is displays this, it sounds like a fan kicks on and stays and nothing happens, just the prime 4 logoson the platters and screen is blank.

any ideas on how to fic this? ive searched for firmware and software issues and cant seem to find a solution

I would suggest to contact Support | Engine DJ and create a ticket there.

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Yo intentaría hacer un downgrade instalando otros firmware más antiguos y compararia rendimiento. Contanos cómo te fue.

Re-do the update by putting the unit in forced upgrade mode (search the forum for button combo) and then use either laptop+usb cable to do the upgrade or by placing the file on a usb storage media.

i have done updates from 2.0 and up. it started to work again, but now i cannot set any hot cues, or does the touch pad work. further when i enable a loop, it does not beat lock or can i reduce the loop with the parameter button options. another error code came up, “database of (unknown) is a from a newer version of engine and is not compatible with this version. files can still be accessed via file browser but playlist and performance data will not be available”.

I can set hot cues and the desktop app works fine and is up to date, but when then using a USB, no hot cues come up and everything as above stated doesnt work

Moin @SKEDDY and @SlayForMoney,

phps this may help:

Factory Reset:

Settings > About/Update > Factory Reset (This will not affect your library.)

Good luck and brgds BeatMaster

now the touch screen doesnt work… im done switching to pioneer lol.

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