P4+ crashes when using TIDAL and Deck3+4

Engine DJ Hardware Standalone Controllers
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1

Hi,

last weekend my P4+ crashed in the midle of the gig. boot screen shows up, silence, reboot.

Hard- & software: Prime 4 plus at V5.0.1

Steps to reproduce: Loaded Track von internal disc to deck 1 Track from TIDAL was playing on deck 2 Activated / switched to deck 3 and 4 Track from TIDAL or disc was loaded into deck 3 Switched to TIDAL and wanted to search for another track for deck 4 typed the title to search, scrolled to the result list and touched the icon to listen to the track

CRASH

After the crash it felt like it took a bit longer until the system was full manageble again - but did not measure it.

I often use TIDAL and SouncCloud for missing tracks - never experienced any issues so far, neither with V4.3.x nor with 5.0.x. The only difference this time: I used deck 3&4, not just 1&2.

Cheers

2

Hi.

I did exactly the same thing, only I have sc live 4. It only rang three times in one night for me. If I remember correctly, it always rings for me when using tidal.