This letter is what Westend DJ (one of the larger remaining UK dealers in the UK) is sending out to purchasers of the AZ Or maybe maybe a little earlier …
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Saw somewhere else that someone’s order had moved to Feb.
It puts that constant drivel about Denon lacking in quality compared to pioneer into perspective though.
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If I had ordered AZ I would be happy that the manufacturer is testing ALL the units that came out of the china factory, just saying.
How many lemons did Prime4+ owners got?
Soo…maybe not the own you think it is?
Similar to the faulty IC causing the MCX8000 screen freeze issue. I even had one frozen out of the box for a new club install.
These things happen to everyone.
For sure! (And the mcx8000 was designed by a different manufacturer, prior to InMusic )
Similarly, whilst there’s always the possibility that the occasional prime 4 or any other model might have a fault specific to that one particular unit, this AZ issue seems to be far more widespread
Mcx8000 came out in July 2016. 2 years after inMusic took over denon dj. (2014).
I’ve changed the word “made” to “designed” just for the pedantics.
Some people seem to believe that something which is in the shops for Christmas was first being sketched on a drawing board on Thanksgiving. Lol
But it wasn’t prior to inMusic, as this product was made by inMusic.
For me, its not about ‘owning’, its about accepting that all manufacturers suffer from QC or other issues, rather than the constant negativity we see directed towards InMusic about the quality of their products in comparison to the other brand.
i accept there are issues from both brands, many dont.
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And the massive AZ issues, also highlight that if puoneer were trying distance their alphabeta sales totals from their pioneer sales totals (maybe for a serato buy out / monopolies point of view) giving an AlphaTheta product a very pioneer-like model number, wasn’t a great distancing tactic.
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I saw yesterday there were issues. Seems like it’s now listed on the website too:
We would like InMusic to adopt this kind of attitude regarding the motor voltage converter failure on sc6000M which causes the “updating motor to 01.01” startup error turning any unit into a useless brick. This is starting to become legion. And given that it is clearly a design problem.
Or the famous view button on the Prime 4/4+ which collapses inside, this is also an obvious design problem.
We can criticize alphatheta on a whole bunch of things, but at least when they spot problems on units, they communicate and take the necessary measures.
At InMusic on the other hand, we bury our heads in the sand like an ostrich praying that the percentage of lemons is acceptable among the number of units sold, with a dead silence in terms of communication. As if these problems were just epiphenomena, when they know very well that this is not the case.
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The Opus Quad was also experiences similar quality issues. A local DJ store had 10 units in and they had multiple problems. I think one went back there times to be repaired.
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