No Tidal Code?

My Prime GO finally got here! I am so excited! I just unboxed it and turned it on and registered it on my account on When I go to ‘My Registered Products’ I see my Prime Go listed but the only code to redeem is for 15% off in the Denon store. Is there something I’m missing? How do I get my code for the free 3 months of Tidal?


Hi @peQy - Thanks for letting us know. We’re looking into it and will let you know when codes have been loaded into the user area.

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I did not relieve one as well and would love to know how to remedy that.

Did you register your unit on the Denon DJ web site?

I believe I did, should I have received something?

When you’re logged in to, go to the My Registered Products page (like it says in the first post).

Below the product which you registered, is a big list of special offers to redeem, with buttons for codes.

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