Help My Prime Go shutdown alone even though it is connected to the power source
Hard to help when no additional info is being provided What OS version you have, what occurred prior, what type of shutdown - freeze, crash, power off, etc, what additional features you’re using - Soundswitch, streaming services, etc, did that happen before or was this the first time?
I use hardrive 1 tb more a sd card to 128gb and tidal stream . When i use denon prime go unexpectedly turns of. Important I use my file analising with rekordbox.
Not enough detail to offer help.
Some things that would run through my mind:
• was it left somewhere it could overheat - like powered up with a decksaver over it,
• other stuff placed on it like coats etc?
• Was it left in direct sunlight ?
• an unventilated dj booth outside eg: shack / shed
• was it left playing tracks which could have included corrupt or out of spec tracks including pirated and “mate of a mates” tracks
• could the power source have stopped for a few hours and the internal battery discharged
Those sorts of things