Hi Folks! On my prime go all of a sudden my pitch fader on deck 2 acts like crazy and changes the tempo without moving it constantly. Also position 0 is not 0 but -7,4% Anyone can help please?
Do you have sync activated and is it doing a soft takeover of the fader?
No, it occurs even with only deck 2 loaded. It might be a broken fader in my opinion.
Can you film it and show us for better understanding of what is going on?
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Better to contact the retailer or open a ticket at Support | Engine DJ. Seems like a hardware defect.
Reinstall the firmware and do factory reset could be tried, but I think that won’t help.
Device reset might help?
Same problem here. I did a hard reset and it still happens. Any updates on this?
Seems like a hardware problem. Mine is out of warranty - wondering if they can still fix it.