Lack of support

Hi, Is there any way to TALK to anyone at Soundswitch? I have used it since 2023 on a perpetual license. Just recently I tried to log in and it said I needed to activate my license (for some reason) I says that I suddenly have no license associated with my account. Yes I did merge my Denon account with the Soundswitch one a while back. I have tried to resolve this the normal way through the support portal but I keep getting the run-around with the useless AI. That was 3 days ago going on 4.

I am at my wits end…

HELP!

Hey @Disco_Joe

My apologies for the delay in getting back to you regarding this. I just want to confirm, have you had a response from our support team about this issue? Please let me know, as I can help you with this if it’s still required.