Receiving a window with a JSON error after updating my SC6000s to firmware 2.1. Doesn’t seem to cause a problem once the window is cleared, but it happens on every restart.
Hi @attack7777 - Sorry for the trouble. This has been reported to the team for further investigation. Do you see this dialog if you start the unit without any USB or SD media connected?
I upgraded from Engine DJ 2.0.2 to 2.1.0 and both players started displaying this issue when trying to load tracks from the SSD that’s on one of the players. Pressing OK gets rid of the message but like attack7777 mentioned, it appears again when you reboot the players.
Loading from an external USB Hard Drive doesn’t produce this error for me, but as soon as I switch the drive source to the SSD in the other player, same JSON error comes back.
It only appears after selecting a source drive. I have an SSD in one my 2 units. If I choose the SSD on the one it resides in, I get the error, and if I choose that source on the other unit (they’re connected via ethernet through an X1850), I see the same error on the second unit.
Seems like it’s something specific to my library or one of the tracks in it.
I have exactly the same issue after updating to 2.1.0. Also my deck both SC5000M’s now Freeze when sitting for 5 minutes while not in use. ■■■…
I’m going back to 1.6.1 where there are no issues at all except for the lighting in the front where the USB and SD card slots are.
I’m a professional DJ and it’s the Holidays and I can’t ruin my name nor my reputation if this freezes during my live DJ shows. This is unacceptable Denon…
same here - deleted the .json file and after reboot the same player it doesnt appear anymore but with my 2nd player linked accessing the 1st player with built in SSD the .json file re-appears and gives this warning each time the players are getting access to the SSD. This is maybe cosmetic but very annoying
Instead of deleting the file I tried different .json typical entries but the players wont accept them either. Tried {} , { "" } , { “null” } and others but the player always states it needs ‘tags’ for the file. Just going for "" doesn’t help either.
@Reese - I put the SC6000M into Computer Mode, plugged it into my Mac and deleted the JSON on the SSD and rebooted… The Error went away on that 1st SC6000M player but my 2nd player returned the same JSON error when I tried to load the 1st players SSD (should mention that the 2nd player doesn’t have any usb drives/ssd plugged in… just accessing the SSD in the 1st player). When I plugged it back into the mac to inspect, the JSON had returned. Seems the OS recreates the JSON automatically when a drive is loaded.
The team is aware of this issue and are working on a fix as we speak. Luckily, the error dialog while annoying is purely cosmetic and has no impact on performance. I’ll loop back on this thread once a new version is available.