Jog wheel not responsive on SC6000 when connecting LC6000

Engine DJ Hardware Media Players
1

Hi there, Have an annoying issue in SC6000 Jog wheel become not responsive regularly for scratching or backspin most of the time when connecting LC6000 Tried to do:

  • re-upgrade OS engine several times
  • enable/disable vinyl mode No luck.

Notice when I downgrade to 2.4.0 this issue happening lessly

Don’t think it is a hardware issue since if I unplug LC6000 jog wheel run smoothly This issue not happening in LC6000 it self only in SC6000

Hope to resolve this bug soon.

Thanks

2

Is the LC6000 running on usb power only?

If you plug the LC6000 into mains power, using the mains adaptor that came with it, does the problem go away ?

3

Have you reached out to support yet?

4

Nope just tried it still not working

5

Not yet my dear

6

Please reach out here: Support : Denon DJ