I need help with my denon prime go

The usb b cord won’t come out of my denon prime go

Maybe this link will help https://community.enginedj.com/t/what-can-the-usb-b-port-be-used-to-do/22947

I had the same problem. A strong pull got it out but I was worried about damaging the port so I won’t be using it again unless I really have to