I’m returning my sc5000 (faulty unit) and want to reset the unit to factory defaults. The main concerns are: WiFi credentials and Tidal login connection.
Wifi I can “forget” in the utility menu Tidal I can’t figure out — Tidal themselves don’t provide a way to un-link the unit, and I can’t find anything on the device.
Easiest would be a factory default reset, but unlinking Tidal would work also!
Any help?
any? i wanne know it also
Didn’t find anything out 
If you flash the firmware with a usb cable, it used to reset all preferences and forced you to link Tidal again.
Don’t know if log-off from Tidal (gears icon in Tidal mode) would suffice.
Hi Reese I did the firmware update grom 1.4 beta to 1.4 but nothing changed only the beta screen is gone
You are also trying to do a factory reset, I presume?
I’m trying to figure out how to do this to one of my Ms that’s saying something about an (unknown) database being corrupted and not showing key or doing proper next track.
I’m still wondering how to factory reset my sc5000m. I tried to update the firmware and it never restarted. Went to a blank screen. Help power until it turned off. Came back in with 3.0.1 but keeps recycling the logo screen with the version number. And NO FORUM HAS ANY INFORMATION. Over 5 years you would think someone would know.
You could try to flash the update again.
@Reese knows the button Combo
OMG. Thank you so very freakin much. I was about to flip the f**k out. thank you Reese.
(unrelated to here & I fixed it in the meantime)
If you go into the source menu and open Tidal, can you see a little cog/gear that take you into the Tidal settings?
It used to be in the bottom left but it could have changed recently. From there you can log out which should deauthorise the player.
Also, if you go into the “About” screen in the player settings, you can factory reset form there.
This is all from memory so hopefully it’s correct.