Hey 3.3.0 update artwork problem

hey 3.3.0 firmware shows the album cover once, I turn it on again, then it no longer shows the album cover

Out of interest, are you using a Mac to organise your music? and do you move files around from the default location Apple put them in?

windows 11 not analyze copy folder usb 3.1.1 no problem 3.3.0 no artwork

So you’re not pre-analysing the files in the desktop software? its a direct load?

yes not analyze 3.1.1 no problem 3.3.0 problem artwork

You say the files have not been analysed but then you say 3.1.1 no problem, which implies that you loaded (and therefore analysed) the files in 3.1.1 - or are these files not same ones that worked in 3.1.1?

Also, what format are the files? Where did you get them?

[mp3 format, the music is from beatport, 3.1.1 shows the cover, not 3.3.0 and it is only copied to usb

I can’t reproduce it here, but I don’t have any files from Beatport.

Can you try a file from another source (not Beatport) to see what happens?

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It’s not a good deal, I don’t have an album cover