A few people have had this problem. One way is to hold the power and eject button. I would jump in those posts and talk with the people who fixed the problem.
Here’s that black hole I’ve talked about once today already. Denon make great hardware, probsbly the best hardware DJs but they’ve seemed to have only half the support staff that they should have. Like a beautiful bird of prey who lays valuable eggs then walks off and leaves it defenceless on its own
Agree on the point about better follow up from Denon staff. There was another thread on here regarding jog issues were a lot of people commented yet very little response from Denon staff. And referring people back to the seller isn’t much of a solution when replacements aren’t readily available. The approach to support seems to have been a little underwhelming with the SC6000.
Hi @thelittlemidistore - From you videos, you have done everything correctly. Unfortunately, the is nothing further we can suggest here. The unit requires technical support.
Please contact our support team and someone will be happy to help.