Having issues with Prime4 G2

[androphonic]

Power issues do create various sorts of unit instability. @Samuel_Jamieon reported issues with his Rane System One which turned out to be power supply related.

Rane System One Resetting!

I have experienced a major issue twice in the past week at live events. The System One powered off approximately 4.5 hours into a DJ set last Sunday And did the same just over 3 hours into the set. This needs to be addressed as soon as possible. I was only searching the database for a track when it happend the CPU should not have been under any heavy load. I was connected to Tidal and also an External SSD (2tb SanDisk extreme).

Further down in the discussion @Samuel_Jamieon asked about a particular power strip and @Pasha offered some good advice.

@Pasha

This is an excellent extension lead pictured above, as it conditions

“Surge protected” sound lovely and can be good for some devices - but there’s a danger in using “surge protected” extensions with pro audio gear…

Here’s a bit of background… a fuse will protect the gear (and the user) from excess -Current- … the Amps eg: 13 amp fuse.

A surge protected extension lead will instead protect the gear from excess -Voltage- … surge protection circuits divert excess voltage away from the Live input of your gear.

But where does a surge protect circuit or device divert that excess voltage to? The Earth lead … audio uses that Earth lead in its connectors. So surge protection cables might protect gear from one type of damage, but could be the cause of other types of damage.

I followed up by reading some articles and, even the APC units I relied on don’t seem to be good options. Perhaps, the AudioQuest PowerQuest 2 or Furman PL-8C solve ground contamination problems. They cost substantially more (around $300), but are on the lower end of the price range for power conditioners.

@djveleno unfortunately, it sounds like you were caught up in an extreme situation. I’m happy it didn’t cause damage to your gear.