Engine DJ reading from Dropbox vs USB at random

Engine DJ Software Engine DJ (Mac & PC)
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Continuing the discussion from USB Stick Problems (Sc6000):

Engine DJ reading files from Dropbox at random.

I have my collection of tunes that I DJ with synched via engine DJ to my USB. However, despite all the files showing as stored on my USB, when I plug into my SC6000s it wants to read some files off the USB and others off Dropbox.

It appears random as to which files it reads from Dropbox vs the USB. The method I use to bring the files into Engine DJ is the same in each case, as follows:

  1. Download the file/tune.
  2. Open the file in iTunes (all my iTunes files are stored in the cloud on Dropbox).
  3. Drag tracks from iTunes into Engine DJ
  4. Put into playlists
  5. Synch to USB

Once loaded into the SC6000s and the USB drive is selected, a significant number of files can only be accessed from Dropbox. This is difficult as I do not want to be dependent on having to rely on a wifi connection to Dropbox when I am playing out. I only want to use Dropbox as the ultimate storage for my tunes.

My Engine DJ Collection is stored on my hard drive and reads as D:/Engine Library/Music/track name.

All the files show as being stored on the USB under the E:/Engine Library/music/track name

If I turn off Dropbox to force the SC6000s to read off the USB only, I cannot access around 30% of my tunes. These appear on the SC6000s screen with a Dropbox icon next to them. However they are still showing as downloaded onto my USB drive, just not able to read all of them from the USB. There does not appear to be any logic as to which files the SC6000s are wanting to read off Dropbox and which it reads off the USB. I have updated Engine DJ to the latest 3.4.0 version.

I love the Engine DJ system and the Denon set up. I am just rather frustrated with this situation. Any guidance would be greatly appreciated. Thank you

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I have also encountered this on several USBs while using my Prime 4+. Following this thread for answers and insight. I love Denon hardware but the Dropbox integration is a nightmare thus far.

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So I take it from your reply that there is no solution or work around to this problem?

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It doesn’t mean there isn’t a solution, I just don’t have the answer. I’m following this thread in case someone else does.

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I’m experiencing the same issue.

  1. Add a playlist to enginedj with files from a local Dropbox folder
  2. Sync to USB
  3. When playing on my SC6000M, EngineDJ falsely thinks the files have to be loaded from Dropbox. I don’t want Dropbox connected.

There’s more people with this issue here, but no solution as of this writing IS IT A BUG? 2.01 and 2.02 Dropbox mixed in SD card - #12 by SlayForMoney.

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Hi It is not a bug but I have found a solution via Denon help in the UK.

The problem occurs when you have more than one (or numerous in my case) versions of Engine DJ that can be accessed on your system.

To be clear I do not use Dropbox for streaming, only for storage of the original music files that I dj with.

As it turned out I had a number of versions of EngineDJ on: Dropbox, different drives on my notebook, etc Each of these also had different pathways to access music files in different locations.

This confused Engine DJ when it was running and rather than simply access all data from the USB drive it was trying to also access music files from Dropbox. When this occurs, you need to be on the wifi so that you can download and read your dropbox music files. If no access to wifi then you cannot access all of your music.

The solution was to:

  1. turn off access to dropbox on the SC6000s
  2. back up your latest engine DJ files
  3. remove all versions of engine DJ on your system.
  4. re-install engine DJ on your system as the only source of the software. Note that its easiest to install using the standard filing format, ie the factory set up with the correct file paths to access engine DJ and your music files.

I hope this helps. I will also copy in a follow up from Denon describing the solutions with dropbox that was helpful.

All my best with this. J.

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Here is the follow up to the above topic received from Denon…

With regards to the following setup and storage issues you were experiencing I believe this to have related to too many file paths and different locations all looking to use the Engine Library software at the same time.

Engine Library refers to a database on your computer that contains all metadata related to the tracks you use with Engine DJ.

The below location paths are where the main route directory will be for your Engine Library & Engine Library backup folders:

• Windows: C:\Users[Your Username]\Music\Engine Library • Mac: Macintosh HD > Music > Engine Library

Engine Backup In the Engine DJ Preferences, under the Library Tab, in the System section, you will see a Library Backup section. This tool allows you to create a backup of your Engine Library: Click Backup to create a backup of your current library. While the backup is in progress, do not close Engine DJ or shut off your computer. Click Restore to overwrite the current library with the latest backup created. In the window that appears, click Yes to continue or No to return to the previous page.

When using Dropbox you can use the following methods to use this software in 2 ways.

Firstly install Dropbox and then launch the software to enable the Cloud Storage. Then in the settings within Engine DJ enable Dropbox’s cloud storage so that this can be seen on the left hand side as an additional device. This essential can be treated like a USB Stick similar to library we just corrected over the connection. However before moving to the Engine OS device you will want to sync the music that is stored directly within the Dropbox location via the Dropbox app. That way is this all synchronized.

You will then be able to update playlists within this devices location to be used with your Denon DJ players.

The next important thing to remember is that when using Dropbox with your Engine OS players like the SC6000’s is that you will want a storage device connected when the Dropbox will sync to local cache your Dropbox when connected over the WIFI. I recommend having a separate USB or Drive for this so that you can keep your library’s different and not overlapping.

I believe this is what caused the issue previously because you had iTunes source material links to Dropbox and then also had Dropbox enabled on the units with the same USB linking as the source material for the cache.

I hope that this helps.

If you need anything else please do let me know but I hope that with the connection we have had today and the above information will help you moving forward building your library further. I am always here should you need anything further I can assure you.

Kind Regards, Technical Support Specialist - Level II inMusic Europe Ltd