Which suggests it’s the 1TB card that has the issue. What brand and model is the 1TB card ?
Is there a guide on maximum size of storage media anywhere? a 1tb SD card sounds a lot, i certainly wouldn’t use one that big in my camera (which deals with far bigger data streams than a DJ unit).
I have reformatted so many harddrives since I got this equipment, none of you have any idea what I’ve gone through to try and resolve these issues. My two main harddrives are direct model recommendations from a DJ rep on here, which I had reached out about because of all the harddrive issues I was originally having.
Why does my Denon database work on both my Prime Go and 5000’s yet Engine DJ says the database is corrupt? The 5000’s should also say the database is corrupt if true (because this is how it’s always been).
Someone mentioned the slow loading issue. Why do I have slow loading with my database on my 5000’s and not my Prime Go? It’s because their hardware is inconsistent. Also, this has been reported by quite a few people, and Denon has confirmed this as well.
I’ve never had a VDJ or Serato database corrupt in 12 years using those programs. Why does it only happen to my Engine DJ database? Also, I’ve been in direct correspondence with Denon over most of my issues-- they can’t figure them out. None of you know this because I don’t post personal emails attached to my threads, so I come on here and warn everyone about their lack of quality control. I could post a laundry list of all the hardware that’s been returned between my friends and I.
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For no need. As others have explained to you, diligently and repeatedly, the “corrupt” message referred to the database files, rather than the formatted structure of the drive.
There’s something “different” about your workflow or local system, compared to other peoples
As stated, I had the issue on a portable disc drive at 1st. I then transferred the data to an ‘Integral’ top spec, high speed micro SD. I did this as i suspected the disc drive may hve been the issue. Integral cards are premium, probably the most expensive cards on the market. I highly doubt the card is the issue.
I suspect it must be down to the size of the card, or it could be my folders being too large for Denon’s Engine DJ to handle. When I put those folders into playlists, Denon DJ can’t handle it & creates something it later sees as an issue, which corrupts the metadata files.
My windows laptop never comes up with any info of it being corrupt, only the Denon software. It is without doubt, a gremlin in the Denon software
Try putting all your music on a single drive and if you have to, rebuild your engine database with the software updated to the latest version. As far as I can see from that popup message it looks like there is some version issue. Are your different volumes all referencing the same engine db files, or does each volume carry its own engine folder? are all those db files running on the same version? Are you file paths the same each time you unplug and plug these external volumes in? are you cross checking the directory path to the actual path on some randomly selected music files from each volume? this would be good for trouble shooting as often a corruption can be attributed to incorrect file paths.
Have you made sure all those volumes are connected and active before opening the Engine software?
What are you hoping to achieve by passing by this forum periodically to rant? are you hoping to endear yourself to people? who are you warning, given that most people on here are already using the product?
There are two people on here with good suggestions to resolve the slow loading @mufasa and @DVanBleibergson … Mufasa suggests reloading your collection from scratch without auto analyse on so it creates a much smaller db file, then you can analyse. Dvan suggests picking up a good quality SSD drive with 3d Nand, my drive is a WD Blue SSD, cheap on amazon and extremely good performance.
One last suggestion, have you tried to do the same tasks in Rekordbox, ie loading your collection from the same locations, building the library then attempting to export it to a drive? it could be a useful way of seeing if the corruption appears.
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I use premium drives in my laptop and in my prime 4 Samsung 860 and 870 SSD 2TB and 4TB in my prime 4 all music is high quality 320 kHz 44.1 mhz ALL MP3, all drive function perfectly and with zero corruption at all on any other software. If the drive or library is corrupt it’s corrupt no matter what software you’re using. This is why I keep going back to a a Denon issue how and why would at least 4 other people have the exact same issue with peripheral errors coming up on the prime 4 and corrupt file error messages only when using the prime 4 and or engine DJ software. iTunes works perfect my drives are not corrupt and the only issues I have is when using my prime 4 or the engine DJ software so by following that logic it definitely goes back to a Denon issue somewhere some how. I mean my friend has the same issue with the errors and everything was exactly tje same and the other one that is on here is the same as well anything more than 1 they should be looking into this stuff. But again with there being pretty much non existent now after we spend A lot of money of there products is garbage to be honest we should have phone support back to get major things like this fixed asap. But as usual crickets from the Denon folks.
Unfortunately out of all this iTunes is the one thing that is exactly the way it is supposed to be. iTunes has the all playlists in it. I do the normal process of updating the new songs I added to iTunes by clicking the little refresh button or update button in engine DJ when you have iTunes selected in tHe EDJ SETTINGS. Once that is completed which it is supposed to pull in and update each playlist when new songs are added. I doesn’t do that at all it doesn’t add new songs at all. After it is supposed to add new tracks into the playlists then you go to sync manager and sync so that what is in engine DJ playlists which should be identical to what’s in the iTunes playlists. I went through each playlist by hand and made sure each playlist in iTunes was correct and they were. What I did find is that songs that were in the iTunes playlists were not transferring and in fact some of the songs were being deleted from the prime 4 when using sync manager. Now I have looked at all other software I use and there is no corruption, not errors popping up etc. my library is perfect and is not corrupt at all. Yet I have wiped and red formatted my prime 4 drive which is a Samsung 870 4TB SSD about 6 different times and still no other programs at all have not one issue but for some reason the engine DJ software comes up with a corrupt error and the prime 4 comes up with some peripherals error and asks you to update the the latest firmware but I’m already at the latest firmware. After much testing with other products, software and hardware, to illuminate things as I go through this nonsense. The only thing that comes up with problems is the prime 4 and engine DJ software for the laptop.
I don’t know if it will be the case, but the same thing you have different versions of databases in each storage with respect to Engine, I don’t remember very well, but it is possible that in one of the firmware updates, where the database was improved, they were not done correctly and that is why it gives you errors with some storage devices, if it is something like that, I would try to install all the versions one by one, without skipping any, it is possible that if you skip any important one, it will cause these errors what are you saying…
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Maybe there is no corruption on your itunes, but somehow you engine dj seems to not like itunes and its strange that you can’t add new tracks or sync your updated itunes library on your computer to your engine library.
Maybe try exporting your itunes tracks or one playlist into another folder (I think you can select all songs then drag them into a separate folder in finder directly from itunes), sync this new folder to updated engine DJ 3.x, then sync to external drive (SD card, USB, or whatever) for Engine OS, and check if you get the same errors for trouble shootings sake. I am not saying you don’t encounter the problem on your prime 4, I understand, its not ideal and looks engine DJ library is getting corrupted.
Would be interesting to know which other software that works for you, uses itunes playlist to sync to it’s library.
I synced all my tracks from Traktor to engine DJ, including playlists, then sync to my prime go or sc6000 and no corruption yet in my engine library. I am also syncing back and forth between the standalone and laptop a lot. I don’t have a prime 4, just trying to give some possible input. Hope you can fix this or somehow reach Denon. My two cents.
Looks like the engine updates plus link to itunes may be the culprit from what I read…
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This is Not a bug,
It’s a current limitation of Engine DJ
And I agree it shouldn’t be so, hence why there is a feature request to allow users to overwrite/merge engine DJ library with iTunes/serato
https://community.enginedj.com/t/update-existing-playlist-engine-dj-desktop/36820?u=mufasa
As you can see, there are only 24 votes.
I DO NOT think your Prime4 SSD is the issue,
I think IT IS YOUR your Laptops/computers Engine DJ database that is faulty.
The Laptop Engine DJ library needs Rebuilding.
I’m quite surprised that no one from support has contacted you yet, as you seem to be have significant issues which does need addressing. That is not ideal.
BTW
- What’s your computer specs? OS, CPU, RAM
- How many internal drives are on the computer
- Do you also store music files on external drives?
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what you can do, since the prime go behaves better, try to factory reset the SC5000. There is some mentioning that after a clean reinstall, it works better. Windows had the same problem, with to many updates the performance gone worse. After an reinstall of the whole OS it worked better. The SC5000 had major updates, so its worth a shot.
Does not help with the corrupted files, but maybe brings back the performance.
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I have synced my library with Serato DJ Pro using iTunes. I have done the same with virtual DJ, rekordbox and even mixmiester all music programs and zero problems. Its only in engine DJ and the prime 4 thst these problems occur. Which is why I keep going back to maybe a stability problem with engine DJ but in my opinion it is definitely a Denon problem somewhere somehow. Without having access to Denon phone support I highly doubt this will ever be looked into or fixed at this point. However I am trying something different after wiping and reformatting my prime 4 SSD once again since Denon is no help at all. I have noticed in re adding the playlists into engine DJ even though I have added comments to each playlist naming each playlist for example country music in comments it’s called country playlist the entire country playlist under comments says country playlist. Just to help find them easier as a playlist and keep things even more organized. But when I drag the entire playlist into engine DJ software on my laptop it for some reason changes the comment to whatever it was named before I changed or added the comment section . That should never happen only in engine DJ does it do this everywhere else it’s as it should be in Serato in iTunes in any other software program and of course you can’t change anything in engine DJ so that is a problem in itself right there. But that is a behavior that should not happen, a program should never change what you create on the computer before bringing it into a program it’s without a doubt a Denon issue. There should be a way inside engine DJ to edit the track info and even in the prime 4 there should be a way to edit tags song names etc just like in serato and other programs this would help correct this since engine wants to change things even though all my music is mp3, 320kbps, 44.1 mhz so I do not have different formats etc. there all the same all 84,000 tracks but it’s something Denon should be checking I feel there is still stability issues with both firmware and software and many improvements with both that would help us all. They are just not in my opinion going about this in the correct way.
I do not store anything on external drives. My laptop has 2 internal drives both solid state 1 is 512gb the other is 2TB which is where all my music is stored. However since these problems started happening I have my entire library on 2 flash drives so that if my internal Samsung 870 4 TB SSD has issues because of whatever the Denon firmware is messing up I can switch to the flash drives. I get peripheral error messages and asking me to update to the latest firmware when I’m already on the latest firmware this is not something that should be happening. When you have 3 gigs and let’s say, gig one everything goes well, but you get to gig 2 fire up the p4 and bam peripheral error message appears asking you to update. WHY? Then I have learned if you turn off the p4 several times (again something we should never have to do) after several times of doing this like 5-6 times it then seems to be normal but it’s scary that this happens what if it happens in the middle of a gig not something I wanna have happen they need to get working on making both software and hardware rock solid stable in my opinion it is in no way Rick solid and extremely stable there is definitely tons of room for improvements they also need to get things added into the software and firmware to be able to edit tracks etc in both so these things can be fixed when we find them. My computer specs it’s an Asus laptop 16gb ram 2 drives as mentioned above i7 7500U 2.70 ghz -2.90 ghz 64 bit x64 processor with GeForce 950m
Perhaps I can offer suggestions to sort out the desktop library issue.
Cool. My desktop is similar.
The way I have it set up is
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I changed the location of my default “music” folder to the drive that contains my music. In your case that will be the 2TB ssd.
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This way Engine creates a database just in that drive D and not the C.
https://www.elevenforum.com/t/move-or-restore-default-location-of-music-folder-in-windows-11.8712/
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It’s worth a shot.
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You can always undo it, if it breaks other things
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When you are done then perhaps, rename the C Music engine folder to something else so engine dj is not seeing it again.
Alternatively to keep things the way they are
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Go to C/Music - rename the Engine Library folder
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Go to to D drive - rename the Engine Library folder
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Start up Engine DJ
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You should be met with an empty library
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Make a new iTunes XML (just incase their is something wrong with the current one that is causing Engine to have issues)
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Refresh and Add your iTunes collection again
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Analyse
Keep us posted
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All my music in engine is in my D drive or the 2TB DRIVE now. I am trying something different as we speak. I turned off iTunes in engine DJ but I am still pulling the music from the iTunes playlists and staging them into engine DJ for 2 reasons. 1 I don’t have to do the extra step of importing the playlist when using iTunes. Which I feel is a step not needed since once you pull it in from iTunes it’s already in engine and I feel that is a useless unnecessary step. 2 iTunes and my laptop all look at the 2TB drive for music and no where else. Engine DJ should do the same. This will show that there are still many flaws that need to be addressed in engine DJ software and firmware and it also eliminates iTunes because on my opinion engine DJ can’t handle using iTunes even though it is a feature in engine DJ. The 1 thing that has been perfect this hole time is that iTunes has been perfect all the tracks I added are there all playlists are also the exact way they are meaning what I added and or deleted are there exactly as they should be. The only flaw is that engine DJ is not been the same at all syncing using sync manager is a problem and continues to be. Denon needs to work on stability for both engine DJ and firmware I believe and I could be totally wrong here but I think it’s not stable enough yet to handle iTunes or any other programs to pull in music it needs to be better especially as a professional software and firmware. I will let you know how what I’m doing now works if it eliminates the error messages and the corrupt errors only in engine DJ this will prove my point and I’ll post here to let all of you know what I find.
With the new 3.1 Engine that dropped yesterday, I’d install it and do a factory reset any hardware (remember your login details for any services that you use).
Try with a small database. Build up from a few thousand files on a clean drive.
I don’t get these issues but I reset often (after each update) and on my smaller USB sticks with 3000 tracks. start a new database a few times a year. That can be destructive as I lose cue points and loops but it keeps things fresh.
The developers improve the database almost all the time (the last two had performance and more robust data handling improvements) so if there’s a slight migration issue when updating then it will be reflected in this.
If something didn’t migrate properly, even many months ago when we went to 2.0, it will constantly be there. So much has changed over the last two years it’s hard to keep up and although it’s a pain, we’re at a mature level of Engine now where database improvements have really shown to be working.
This isn’t to say the ‘slow loading between players’ issues can’t be improved through.
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Smart playlists can drastically speed up the library rebuild too, probably never been a better time for a clean install of everything from scratch.
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He’s not alone with this issue. I’ve got the similar problems and a buddy too. It’s just that most people s*ck it up and don’t rant on here or they go back to another brand after a short while.
For me the work around is to carry my main database with me and not an exported stick, card or ssd that work with almost no problems. If I export I can use it for 1 gig most times but as soon as I have to restart the player or want to put it in another player or my PC the databse gets corrupt.